Customer Service Executive
3 days ago
**Job Opportunity: Customer Service Executive (Remote)**:
**Salary**: ₹20,000 - ₹25,000/month
**Job Type**: Full-time
**Shifts**: 12-hour rotational (Day & Night)
**Training**: 15 days (Paid)
**Freshers can also apply**
***Job Overview**:
We’re hiring a **Customer Service Executive** to join a fast-growing online gaming company. If you’re enthusiastic, reliable, and passionate about delivering top-tier support — and you're comfortable working remotely in a structured environment — we’d love to hear from you
***Key Responsibilities**:
- Handle customer queries via **chat and phone** (inbound & outbound)
- Assist players with **account, deposit, withdrawal**, and gameplay-related issues
- Adhere to **SOPs** and company protocols
- Maintain accurate records and update internal systems
- Use **Excel** for data tracking and basic reporting
- Deliver **timely, professional, and empathetic** customer service
***Requirements**:
- Previous **customer support** experience (gaming experience is a bonus)
- Fluent in **English and Hindi** (regional languages are a plus)
- Comfortable using **Excel** (basic formulas and data entry)
- Willingness to work **12-hour rotational shifts**, including nights and weekends
- Strong **self-discipline and time management**:
- **Own laptop and desktop**
***Additional Details**:
- 100% **Remote Role**:
- **Immediate joiners** preferred
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