
Customer Care Executive
5 days ago
Role**:Customer Support Executive**
Job Type**:FULL TIME**
Shift Timings**:Night Shift ( US Process - Inbond )**
Working Days**:Monday to Saturday**
Work Mode**:Work from Office**
- Handle customer data responsibly and professionally, ensuring confidentiality and accuracy.
- Must have excellent communication skills.
- Provide precise and reliable information to customers regarding bookings, cancellations, refunds, and general inquiries.
- Resolve customer queries in a timely and effective manner while maintaining high service quality standards.
- Escalate complex issues to the concerned department when required.
- Maintain a **customer-first approach**, ensuring satisfaction and positive experience in every interaction.
- Adhere to company policies, quality standards, and performance metrics.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
**Experience**:
- Call center: 1 year (preferred)
- BPO: 1 year (preferred)
- International voice process: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 8800531431
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