Customer Care Executive

5 days ago

Gurgaon, India Organic121 Scientific Pvt. Ltd. Full time

We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.

To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.

**Telesales Executive Responsibilities**:

- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately recording details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

**Telesales Executive Requirements**:

- High school diploma or GED.
- Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
- Certified Sales Professional (CSP) accreditation is advantageous.
- Proven experience working as a telesales executive.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (required)
- total: 2 years (preferred)

**Language**:

- english (preferred)

  • Customer Care Executive, Gurugram

    7 days ago

    Gurgaon, India Career Choice Solution Full time

    Gurugram Hiring Customer Care Executive for the Most Reputed Hospital, Gurugram. immediate Joiners Will Be Preferred. qualification = Graduate (mandatory) salary = upto 23k - Experience- 1 - 4 Years- Salary- 1 Lac To 2 Lac 50 Thousand P.A.- Industry- Health Care / Pharmaceuticals / Medical- Key Skills- Customer Care Executive Call Center Executive BPO...

  • Customer Care Executive

    2 weeks ago

    Gurgaon, India FCI-CCM Full time

    Job Title: Customer Care Executive **Work Location**:Manesar **Desired Experience**:2- 5 years No. of days working: 6 **Weekly Off**:Sunday (Fixed off) **Work from Home/Office**:Work from Office **Shift**:Rotational Shift **Broad Function**:We are looking for a seasoned **Customer Care Executive **with excellent command over English. Person shall be...

  • Customer Care Executive

    2 weeks ago

    Gurgaon, India Contrista Private Limited Full time

    Hiring for Chat Support Executive - Handling customer queries via Chat. - Identify and assess customers needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. Key skills required: - Excellent English communications skills - Ability to listen and active problem solving...

  • Customer Care Executive

    7 days ago

    Gurgaon, India GO Mechanic Full time

    **Hiring !!! Customer Care Executive** **Experience - 0 -3 years** **Location - Gurgaon** **Salary - 19k - 26k in hand** **Looking for Immediate joiners** Pay: ₹19,000.00 - ₹25,000.00 per month Schedule: - Morning shift Ability to commute/relocate: - South City 1, Gurgaon, Haryana: Reliably commute or planning to relocate before starting work...

  • Customer Care Executive

    5 days ago

    Gurgaon, India Lavasya Solutions Full time

    Hiring for customer care Executive Graduation is Mandatory 6 months BPO Experience is required Excellence English Communication Skill is required Work From Office Location : Gurgaon **Salary**: From ₹22,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Gurgaon, Haryana: Reliably commute or planning to relocate before...

  • International Customer Care Executive

    5 days ago

    Gurgaon, India Lavasya Solutions Full time

    Hiring for **International Customer Care Executive **for MNC BPO **Job Location**: Gurgaon Any Graduate Work from Office Min 6 months of Experience in **Customer Care.** Excellent and fluent **English **communication skills Rotational shift with 5 days working + 2 days off **Salary**: From ₹22,000.00 per month Schedule: - Rotational...

  • Customer Care Executive

    2 weeks ago

    Gurgaon, India Contrista Pvt Ltd Full time

    We are hiring for Customer Care Executive Minimum requirements: Excellent communications in English Age limit is 30 Fresher/Experienced both are preferred Must be comfortable in rotational shifts Graduation is required **work from office **Salary**: ₹10,000.00 - ₹22,000.00 per month Schedule: - Rotational shift Supplemental Pay: - Performance...

  • Customer Care Executive

    5 days ago

    Gurgaon, Haryana, India Proviso Full time ₹ 3,00,000 - ₹ 3,36,000 per year

    JOB DESCRIPTIONJob TitlePatient Care ExecutiveReporting To Project ManagerPosition Responsibilitysummary:➢ Receive\Make calls to Patients as per the Patient care program➢ Patient Registration Management. From data entry to issuing the enrolment kit to all➢ Ensure that the given application is kept in an accurate manner and every entry is completed on...

  • Customer Care Executive

    2 weeks ago

    Gurgaon, India H2H Innovations Pvt Ltd Full time

    **About the Company**: Muscle Asylum is a nutraceutical brand selling protein supplements, pre-workouts, and other health supplements. We have our own manufacturing and sell products through online portals such as Amazon, Flipkart, Healthkart, and our own D2C website. **Position**: Customer care Executive We are hiring Customer Support Executive, having...

  • Customer Care Associates

    2 days ago

    Gurgaon, India Webrocks Full time

    Customer Care AssociatesGurugram, Bangalore, Jaipur We would need profiles with; Good comms in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors UG and Graduate from any field Work From Office - Gurgaon Location 6 Days working Male & Female both can apply Fresher and Experienced both can apply **Salary**: Up to ₹19000 CTC + 2000...