Customer Support Executive

5 days ago

Remote, India Datastraw Full time

**Role**: Customer Support Executive **(Female Only)**
- **Full-time** (6 days a week)
- **Shift Timing**: 8:00 am - 5:00 pm IST
- **Salary**:Up to Rs. 23,000

**Company Overview**:
Revolutionary **fertility-tech** company empowering women and partners in their fertility journey. Committed to exceptional customer support.

**Responsibilities**:

- Provide accurate information and address inquiries promptly.
- Maintain detailed records of interactions.

**Requirements**:

- Strong communication and empathy skills.
- Basic understanding of **women's fertility**.
- Problem-solving skills and attention to detail.
- Personal laptop required.
- Ability to work 6 days a week.

**Benefits**:

- Impactful role in women's fertility journeys.
- Join a dynamic, innovative team.
- Training and support provided.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹23,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off
- Work from home

Schedule:

- Fixed shift

Application Question(s):

- Do you have your own laptop?
- Are you comfortable working in morning shift? (8 AM- 5 PM)
- 1. According to you, what is Egg Freezing? And why do you think women are seeking it more these days?

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: Remote

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