
Customer Service Advisor
3 days ago
**Associate - Customer Service (Chat Process) - PART TIME 3 DAY PER WEEK**
**START DATE: 06/12/22 (APPROXIMATELY)**
**YOU MUST HAVE A LAPTOP/PC FOR THIS ROLE. THE ROLE IS 3 DAYS PER WEEK** **AND HOUR SPLIT IS BELOW.**
- **3 Days per week between 12:30 - 20:00 IST**
Excevo is a leading B2B technology and outsourcing service provider company based out of England providing business and technical expertise to the global online industry.
Excevo offers a dynamic and rewarding environment for high achievers looking to work and learn alongside like-minded individuals to support out clients.
**Key Responsibilities**:
- Handling customer queries on Web Chat, E-mails and Social Media as per company procedure
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
**Key Performance Indicators**:
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
- Escalate any issues to the Team Leader
- Achieve agreed KPIs and Objectives
- Adhere strictly to shift schedules
- Adhere to laid down internal policies, procedures and processes Work collaboratively with the team
**Qualifications**
- Passionate about customer care
- Good typing skill
- Fluent in written and spoken English
- Must be time flexible and able to work in a rotational shift system including Public holidays and weekends
- Positive attitude
- Able to work well under pressure and under minimum supervision
- A fast learner who is able to work with set targets
- Job Location: Remote **(Anywhere in India)**
**Job Type**: Part-time
**Salary**: ₹180.00 - ₹190.00 per hour
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Overtime pay
Application Question(s):
- Do you have a Laptop/PC with Internet Access?
**Education**:
- Diploma (required)
**Experience**:
- Customer service: 2 years (required)
**Language**:
- English (required)
Work Location: Remote
-
Service Advisor
2 days ago
Remote, India Krishna hyundai Full timeAnswer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up - Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car - Manage and oversee the dealership’s workflow and schedule - Call customers to advise them...
-
Automotive Service Advisor
2 days ago
Remote, India Vocally Full time**Responsibilities**: - Handle customers inquiries promptly and accurately - Write repair orders, ensuring all paperwork is legibly and accurately completed, with all customer requests or points of concern documented. - Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as...
-
Cap Advisor
3 days ago
Remote, India IQUE VENTURES Full timeThis is a full-time hybrid role for a CAP ADVISOR located in the Greater Bengaluru Area, with flexibility for remote work. The CAP ADVISOR will be responsible for Inside sales, customer service and Investment-related tasks to meet the needs of different segments of society. Pay: ₹8,000.00 - ₹15,000.00 per month Schedule: - Day shift Work Location:...
-
Customer Service Representative
3 days ago
Remote, India Turtle Finance Full time**Responsibilities**: - Managing day-to-day operations for Turtle - Scheduling calls between clients and advisors, managing trackers, etc. - Attending to issues faced during the client's lifecycle; addressing member complaints in a compassionate and patient manner - Resolve both routine and complex inquiries thoroughly and expeditiously, escalating to...
-
Small Business Advisor
2 weeks ago
Remote, India Solstice solutions Full timesilstic solutions hired SMALL BUSSINESS ADVISER For many business professionals, understanding the answer to "What is a business advisor" may be beneficial. A business advisor plays an important role in helping entrepreneurs make their businesses successful by providing them with effective strategies and solutions. They research market trends and customer...
-
Financial Advisor
2 weeks ago
Remote, India Pinnacle Global Group Full time**Job Title**: Financial Advisor **Location**: Remote **Working Hours**: UK Business Hours **Note**: We are looking for experienced professionals with prior experience working for UK companies and handling UK clients. **Job Purpose**: The Financial Advisor will be responsible for providing expert financial guidance, developing tailored financial plans, and...
-
Sales Advisor
2 weeks ago
Remote, India Durga collection Full timeJob Title: Sales Advisor (Work from Home) Company: Durga Collection (Remote) About Us: Durga Collection is a leading organization seeking a talented and enthusiastic Sales Advisor to join our team. Job Summary: We're looking for a fresher who is eager to learn and grow with our company. As a Sales Advisor, you will play a crucial role in supporting our...
-
Pricing Advisor
2 weeks ago
Remote, India Dell Technologies Full timePricing Advisor Join us as a Pricing Advisor on our Pricing team in Bangalore (Remote) to do the best work of your career and make a profound social impact. What you’ll achieve As a Pricing Advisor, you will be having below Principal Duties and Responsibilities: - Create Flex On Demand custom pricing proposals across the Dell EMC storage,...
-
Telesales Advisor
3 days ago
Remote, India Back2Study Full time**Job Title: Tele Sales Advisor** **Job Type**: Remote **Overview**: We are seeking a dynamic and enthusiastic Customer Support Representative to join our sales team. As a Customer Support Representative, you will be responsible for generating leads, closing soft sales deals over the phone, and maintaining good customer relationships. This role requires...
-
Customer Service Quality Executive
2 days ago
Remote, India Tacterial Consulting Full time**Where Your Passion Meets Purpose: Empowering Millions through Insurance!** **What's Ditto?** At Ditto, our mission is to empower users with a deep understanding of insurance, enabling them to narrow down choices, sidestep common pitfalls, and ultimately make well-informed decisions. From delivering expert insurance advice to facilitating smooth policy...