Customer Care Executive

2 weeks ago

Amravati, India J D INCORPORATION Full time

**Key Responsibilities**:

- Answer and handle customer phone calls with professionalism and courtesy.
- Manage and update website listings, ensuring product information is accurate and up-to-date.
- Provide prompt and efficient chat support to customers, addressing inquiries and resolving issues.
- Maintain a high level of customer satisfaction through excellent service.
- Collaborate with other team members to ensure smooth operations.

**Qualifications**:

- Graduate degree in any field.
- Fluent in both Hindi and English.
- Strong communication skills, both verbal and written.
- Previous experience in customer service or e-commerce is a plus.
- Proficient in using computers and navigating e-commerce platforms.

**Skills**:

- Excellent interpersonal skills.
- Ability to handle multiple tasks efficiently.
- Strong problem-solving abilities.
- Attention to detail.
- Patience and empathy in dealing with customer queries.

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹9,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

Pay: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7755991155

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