Customer Success Associate

2 days ago

Bengaluru, India Crio.Do Full time

**Job Title: Associate - Customer Success** **Company Overview**: Crio.Do takes pride in being the world's first work-like experiential learning platform. Our mission is to empower developers with high-quality applied learning opportunities, revolutionizing the way technology is learned and careers are transformed. By providing "work-like" Micro-Experiences, we offer developers a taste of real-world problem-solving while enabling tech organizations to discover and nurture exceptional talent. **Requirements**: - Strong written and verbal communication skills. - Highly empathetic with a genuine desire to help individuals grow. - Active listening skills, patience, and curiosity about how things work. - Ability to test new processes and make quick decisions in a fast-paced environment. - Proactive, disciplined, organized, and resilient. - Eager to learn and open to feedback. - Ability to manage work in an organized manner and provide progress reports. - Strong execution rigor and attention to detail. **Good to Have**: - Proficiency in handling data and reports using tools like MS Excel. - Basic understanding of programming. - Minimum 1 year of experience in customer handling/customer support. **Perks**: - Work in a disruptive space, redefining technology learning for software developers. - Opportunity to be an early member of the team and grow with the organization. - Work with a founding team experienced in engineering, product management, business, operations, and strategy from renowned companies like Google and Flipkart. - Competitive compensation and benefits package. **Additional Details**: - Location: Bangalore (In-office). - Shift: Day shift. - Package: As per company standards. **Salary**: ₹325,072.81 - ₹550,000.00 per year **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required) Application Question(s): - Are you ready to relocate to Bangalore? Y/N **Experience**: - total work: 1 year (preferred) - Customer support: 1 year (preferred) Work Location: In person **Speak with the employer** +91 9880968703

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