Technology Support I

7 hours ago

Goregaon Mumbai Maharashtra, India JPMorganChase Full time

**JOB DESCRIPTION**
Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience.

**Job responsibilities**
- Assist in the improvement of operational stability and availability through participation in problem management
- Assist in monitoring production environments for anomalies and address issues using standard observability tools
- Identify and document basic issues and potential solutions for business and technology stakeholders

**Required qualifications, capabilities, and skills**
- 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services
- Functional knowledge of Wholesale Payments utilizing SWIFT Payments etc.
- Expertise in Agile project delivery methodology and skills to learn and work with evolving methodologies.
- Experienced in using Business Driven Development / Test Driven Development test methodology or test case automation.
- Experienced in using Cucumber / Gherkin, Java, Selenium or a similar tool is required.
- Identifying opportunities to accelerate and synergies testing processes for assigned projects and syndicate the information to other team members to validate prior to implementation.
- Relevant testing experience within the Financial Services industry supporting multiple LOB’s delivering in a highly complex, pressurized and high volume environment.

Experienced in testing processes in order to define requirements, document user stories and test scripts through to test execution.

**Preferred qualifications, capabilities, and skills**
- Exposure to one or more general-purpose programming languages or automation scripting
- Exposure to Information Technology Infrastructure Library (ITIL) framework

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

  • Technology Support I

    7 days ago

    Mumbai, Maharashtra, India JPMorganChase Full time

    Kick-start your Technology Support career as an entry-level Software Engineer I. Be part of a team that is pushing the boundaries of what's possible. **Responsibilities**: - Respond to error alerts to investigate if there are issues that would cause disruption of service and initiate the necessary actions to bring in the required parties to help with...

  • Technology Support I

    7 days ago

    Mumbai, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** Kick-start your Technology Support career as an entry-level Software Engineer I. Be part of a team that is pushing the boundaries of what's possible. **Responsibilities**: - Respond to error alerts to investigate if there are issues that would cause disruption of service and initiate the necessary actions to bring in the required...

  • Technology Support I

    1 week ago

    Mumbai, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. **Job responsibilities** - Assist in the improvement of operational stability and availability through participation in problem management - Assist in monitoring production...

  • Technology Support I

    3 weeks ago

    Mumbai, Maharashtra, India JPMorgan Chase Full time

    Job Category Technology Support You are a self-starter with excellent technical and communication skills You have found the right team As a Technology Support Analyst within the Global Operations team you will perform extensive cross-organizational reporting executive communications and interactions with business partners at all levels across multiple lines...

  • Technology Support

    2 weeks ago

    Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. **Job responsibilities** - Improve operational stability and availability through participation in problem management - Monitor production environments for anomalies and address issues utilizing...

  • I-ON - Chief Technology Officer

    1 week ago

    Mumbai, India I-ON Full time

    Summary:We are seeking an experienced and visionary Chief Technology Officer (CTO) to lead our technology strategy, network infrastructure, and innovation roadmap.The ideal candidate will have a strong background in network architecture, capacity planning, and performance engineering, with hands-on expertise in managing large-scale ISP or telecom...

  • Technology Support Iii

    1 week ago

    Goregaon East, Mumbai, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** Propel operational success with your expertise in technology support and a commitment to continuous improvement. **Job responsibilities** - Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability - Assist in the monitoring of production environments for anomalies and address issues...

  • Technology Support I-unix/aws

    2 days ago

    Mumbai, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. **Job responsibilities** - Assist in the improvement of operational stability and availability through participation in problem management - Assist in monitoring production...

  • Technology Support I-unix/SQL/aws

    6 days ago

    Mumbai, Maharashtra, India JPMorgan Chase Full time

    Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. **Job responsibilities** - Assist in the improvement of operational stability and availability through participation in problem management - Assist in monitoring production environments for anomalies...

  • Technology Support I-unix/SQL/aws

    2 days ago

    Mumbai, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. **Job responsibilities** - Assist in the improvement of operational stability and availability through participation in problem management - Assist in monitoring production...