Chat Support Executive

1 week ago

Makarba Ahmedabad Gujarat, India VIPSA TALENT SOLUTIONS Full time

**Job Title**: Chat Customer Service Representative

**Location**: Ahmedabad, Gujarat (On-site for the first 6 months, with potential remote options based on performance)

**Job Type**: Full-Time

We are looking for motivated individuals to join our team as **Chat Customer Service Representatives**. If you’re passionate about providing exceptional customer support and eager to grow your career, this is the perfect opportunity for you

**Key Details**:

- **Work Location**: Ahmedabad, Gujarat (On-site for the first 6 months)
- **Drive Date**: December 4th, 2024
- **Drive Location**: Visakhapatnam, Andhra Pradesh

**Key Responsibilities**:

- Provide real-time support to customers via chat, addressing queries and concerns with efficiency and professionalism.
- Maintain high levels of accuracy and customer satisfaction in every interaction.
- Work collaboratively to meet performance and quality standards.

**Requirements**:

- Excellent written communication skills.
- Ability to handle multiple conversations in a fast-paced environment.
- Prior experience in chat support/customer service is preferred but not mandatory.
- Willingness to relocate to Ahmedabad for the initial on-site period.

**Perks and Benefits**:

- Opportunities for career growth and skill enhancement.
- Supportive work culture and learning-focused environment.

**How to Apply**:

- Complete the **virtual assessment** to qualify for the walk-in drive.

**Job Types**: Full-time, Fresher

Pay: ₹240,000.00 - ₹350,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- US shift

Application Question(s):

- Are you willing to work on-site in Ahmedabad, Gujarat, for the first 6 months?
- Do you have any prior experience in customer service or chat support?
- How would you rate your written communication skills on a scale of 1 to 10?
- Will you be able to attend the walk-in drive in Visakhapatnam, Andhra Pradesh, on December 4th if shortlisted?
- Are you comfortable working rotational shifts?

**Education**:

- Bachelor's (required)

Work Location: In person

Expected Start Date: 30/11/2024

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