Barman

**Job description**

**Bartender / Bar Captain**

They are responsible for crafting classic and creative alcohol and non-alcohol beverages, engaging with customers, and ensuring that every guest has a memorable experience. Creativity, knowledge of mixology, and excellent customer service skills helps establish the operations reputation as a go-to destination for exceptional drinks.

Typical responsibilities:

- Create a diverse range of handcrafted cocktails, mocktails, and other specialty beverages with precision and flair, using high-quality ingredients, techniques, and garnishes. Continually innovate and introduce new and exciting drink creations.
- Provide exceptional customer service by warmly welcoming guests, engaging in friendly and professional conversation, and understanding their preferences. Offer recommendations and suggestions based on their tastes, ensuring a personalized and enjoyable experience.
- Efficiently and accurately take drink orders, prepare them promptly, and serve beverages with attention to detail and presentation. Ensure all orders are prepared in compliance with company standards and specific customer requests.
- Demonstrate an extensive understanding of classic and contemporary mixology, including various spirits, liqueurs, bitters, and other ingredients. Stay updated on emerging trends and new techniques within the industry.
- Maintain a clean and organized bar area, ensuring all glassware, utensils, and bar tools are sanitized and readily available. Adhere to safety and hygiene protocols, including proper handling and storage of ingredients.
- Certification in safe alcohol service training.
- Work closely with other team members, including servers, kitchen staff, and management, to ensure smooth operations and a seamless customer experience. Provide support during busy periods and assist in other areas of the establishment when needed.
- Process customer payments accurately, handle cash responsibly, and maintain a secure cash register. Keep records of sales, tips, and inventory to support effective management and financial transparency.

Useful qualifications:

- Proven experience as a Bartender in a reputable establishment, demonstrating proficiency in crafting a wide variety of cocktails and beverages.
- Extensive knowledge of mixology, including a comprehensive understanding of various spirits, ingredients, and techniques. Strong customer service skills with the ability to engage and connect with customers.
- Excellent verbal communication skills to interact with customers, take orders, and collaborate effectively with team members.
- Ability to work in a fast-paced environment while maintaining attention to detail, prioritizing tasks, and delivering excellent service under pressure.
- Willingness to work evenings, weekends, and holidays as required in the hospitality industry.
- Certification: Possession of relevant certifications, such as ServSafe Alcohol, TIPS (Training for Intervention Procedures) or equivalent, is a plus.

**Beverage Manager**

The restaurant Beverage Manager is responsible for overseeing all aspects of the beverage program within a restaurant. This role involves managing the bar operations, creating and maintaining beverage menus, supervising staff, managing inventory, and ensuring excellent customer service. The Beverage Manager plays a vital role in driving revenue, maintaining high-quality standards, and enhancing the overall guest experience.

Typical responsibilities:

- Develop and implement a comprehensive beverage program, including alcohol and non-alcohol beverages, in line with the restaurant's concept and target market.
- Design and update beverage menus, considering seasonal trends, customer preferences, and profitability.
- Collaborate with the culinary team to ensure beverage offerings complement the food menu.
- Stay up to date with industry trends, new products, and emerging beverage techniques.
- Oversee bar operations, ensuring efficient service and adherence to quality and safety standards.Train and supervise bar staff on beverage preparation techniques, menu knowledge, and customer service skills.
- Monitor and maintain bar equipment, glassware, and supplies, ensuring they are clean, functional, and well-stocked.
- Implement and enforce responsible alcohol service policies and ensure compliance with relevant regulations.
- Manage beverage inventory, including ordering, receiving, and organizing stock.
- Conduct regular inventory counts to maintain accurate stock levels and minimize waste/prevent theft.
- Analyze sales data and trends to forecast demand and adjust ordering quantities accordingly.
- Collaborate with suppliers to negotiate favorable pricing, track deliveries, and resolve any issues.
- Recruit, train, and motivate bar staff, providing ongoing coaching and performance feedback.
- Foster a positive and collaborative work environment, encouraging teamwork and professional growth.
- Conduct regular staff meetings and tr