Logistics Executive

13 hours ago


Andheri West Mumbai Maharashtra, India Follicular technologies Pvt Ltd Full time

**We are looking for a skilled Logistics Executive with at least 1 year of warehouse experience to oversee and manage logistics operations within the pharmacy sector.**

**Key Responsibilities**:

- Analyze NonDelivery Report (NDR) cases to address unresolved delivery issues.
- Collaborate with customers and internal teams to collect feedback and resolve delivery challenges.
- Act as the primary point of contact for customers to resolve deliveryrelated concerns.
- Handle inbound calls from customers and internal stakeholders to ensure smooth communication.
- Work closely with the logistics customer service team to efficiently manage NDR cases.
- Prioritize and escalate urgent cases to the dispatch team for timely delivery.
- Represent the customer service team onground at the warehouse to address realtime challenges.
- Maintain accurate and uptodate records of NDR cases and resolutions.
- Generate reports to track and improve delivery operations.

**Requirements**:

- Minimum of 1 year of warehouse experience (preferably in the pharmacy or logistics sector).
- Strong problem-solving and analytical skills.
- Ability to handle urgent cases and multitask effectively in a fast-paced environment.
- Proficiency in using logistics software and tools is an advantage.

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹21,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Ability to commute/relocate:

- Andheri West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Logistics: 1 year (required)
- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 02/12/2024


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