Customer Support Executive

1 week ago


Mohali Punjab, India Webtech 99 Full time

**About the Role**:
**Responsibilities**:

- Handle inbound and outbound calls with US-based clients.
- Resolve customer queries in a professional and timely manner.
- Maintain accurate records of customer interactions.
- Deliver high levels of customer satisfaction.

**Requirements**:

- Strong verbal communication skills with a neutral/USA accent.
- Ability to confidently handle customer interactions.
- Freshers are welcome (training will be provided).
- Graduates/undergraduates may apply.

**Shift Timings**:
**Night Shift: 8:00 PM - 5:00 AM (IST)**

**Salary Range**:

- **Freshers**: ₹15,000 per month
- **Experienced (1-2 years)**: ₹15,000 - ₹25,000 per month (based on skills & experience)

Pay: ₹15,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- CSE: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person



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