
Customer Support Executive
1 week ago
**About the Role**:
**Responsibilities**:
- Handle inbound and outbound calls with US-based clients.
- Resolve customer queries in a professional and timely manner.
- Maintain accurate records of customer interactions.
- Deliver high levels of customer satisfaction.
**Requirements**:
- Strong verbal communication skills with a neutral/USA accent.
- Ability to confidently handle customer interactions.
- Freshers are welcome (training will be provided).
- Graduates/undergraduates may apply.
**Shift Timings**:
**Night Shift: 8:00 PM - 5:00 AM (IST)**
**Salary Range**:
- **Freshers**: ₹15,000 per month
- **Experienced (1-2 years)**: ₹15,000 - ₹25,000 per month (based on skills & experience)
Pay: ₹15,000.00 - ₹25,000.00 per month
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- CSE: 1 year (required)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
Work Location: In person
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