Salesforce Admin

4 days ago

Mumbai, India Voizworks Full time

**Responsibilities**:

- Answering all teams inquiries and following up with team about their call status.
- Developing and monitoring performance indicators for sales and staff members, managing.
- sales tracking tools, and compiling reports.
- Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
- Documenting processes, including error reports.
- Create New User Profiles and Monitor Access Level.
- Importing sales department leads, contacts, and other data.
- Upgrading and configuring salesforce systems for optimized integration.
- Maintaining the sales cloud, as well as building custom reports and dashboards.
- Preparing reports & dashboard for pre sales, Marketing, Sales and other departments.
- Create edit & maintain: Master Project, Payment schedule, Offer, campaign Marketing Activity.
- Discussing, understanding & procure the TPS (third party services ) to meet internal team requirement.
- Dialer integration & update for all department - Inbound & outbound call

**Sales Support Specialist Requirements**:

- 2-4 years of experience as a salesforce administrator or in a similar environment.
- Experience in performing salesforce upgrades and ensuring successful integration.
- Exceptional ability to create and maintain salesforce databases. Knowledge of importing sales data and generating salesforce reports.
- In-depth knowledge of salesforce & Microsoft (Word & Excel ) products and their functionalities.
- Ability to provide salesforce training and end-user support.
- Strong analytical, organizational, and time management skills.
- Excellent team working, motivational, interpersonal, communication skills.
- The ability to multitask and quickly switch your focus
- Computer literacy, IT skills, and typing skills
- An understanding of sales principles and customer service practices

**Salary**: ₹400,000.00 - ₹700,000.00 per year

Schedule:

- Morning shift

Ability to commute/relocate:

- Mumbai - 400011, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- salesforce administrator: 2 years (required)
- Computer literacy, IT skills, and typing skills: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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