Customer Success Support

4 days ago


Mohali, India SRP US Logistics Full time

**Customer Success Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures. Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive

**Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

Or come for a walk-in interview anytime between 4 PM to 8 PM from Monday to Friday.

Address:
SRP US Logistics - SRP Digital Services
601, PN Tower,
Opp. bestech towers, sec 66 Mohali
Contact person - Meenal Sethi
+91 9875905677
HR Department

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Night shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mohali - 160062, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9875905677



  • Mohali, India SRP US Logistics Full time

    **Customer Success Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...


  • Mohali, India Jungleworks Full time

    Job Title: Customer Success Executive - Trainee Location: Mohali, India Summary: Seeking a Customer Success Executive - Trainee to ensure positive customer experiences, build loyalty, and foster long -term relationships. ​Your Roles and Responsibilities: • Manage relationships with International clients to ensure successful onboarding, product adoption,...


  • Mohali, India Suffescom Solutions Pvt. Ltd Full time

    **Job Brief**: We are looking for a technically savvy Customer support executive who possesses a strong drive for results. Duties for the customer support executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on-boarding and training clients, and...


  • Mohali, Punjab, India Rebuildapps Technologies Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    Job Title: Customer Success ManagerLocation: Mohali (Phase 8B)Employment Type: Full-time | On-siteAbout the Role:We are looking for a Customer Success Manager with 0.6–1 year of experience to join our growing team. This role is perfect for someone who is passionate about building client relationships, understanding customer needs, and ensuring their smooth...


  • Mohali, Punjab, India BJS Distribution & Storage & Couriers Pvt. Ltd. Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Experience: Minimum 1 Year (Freshers with strong communication skills may also apply)Qualification: Graduate (any stream)Location: IT Park, MohaliShift Timing: As per UK Shift TimingsWorking Days: 5.5 DaysRole Overview:We are seeking a customer success associatewho can deliver a seamless experience across voice and non-voice channels. This role involves...


  • Mohali, India Boost Tech Full time

    **We are hiring** **About**: **T**his organization is an event enhancing platform for companies who want to bring people closer and build inclusive, genuine interactions for their conferences, customer events, or employee engagement activities in any setting: live, virtual, or hybrid. From the humble roots of a mobile app, Ventla has grown into supporting...


  • Mohali, Punjab, , India Jungleworks Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job Title: Customer Success Executive - Trainee Location: Mohali, India Summary: Seeking a Customer Success Executive - Trainee to ensure positive customer experiences, build loyalty, and foster long -term relationships. ​Your Roles and Responsibilities: • Manage relationships with International clients to ensure successful onboarding, product adoption,...


  • Mohali, Punjab, India JungleWorks Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job InformationDate Opened10/06/2025Job TypeFull timeIndustryCustomer ServiceWork Experience5-8 yearsCityMohaliState/ProvincePunjabCountryIndiaZip/Postal Code140603Job DescriptionProduct: Job Location: MohaliMode: Work from Office, UK ShiftWe are seeking a proactive and results-driven Customer Success Manager for our Evermile product to ensure our merchants...


  • Mohali, Punjab, India Lytegen Full time

    We are seeking a visionary Head of Customer Success to design build and lead our customer success department from the ground up This role goes beyond managing accounts it requires creating scalable systems playbooks and teams that will support our growth as we scale toward a 100M solar business The ideal candidate is process-driven customer-obsessed and a...


  • Mohali, India Aether Software Solutions Pvt. Ltd. Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...