
Customer Success Support
14 hours ago
**Customer Success Executive Responsibilities**:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures. Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive
**Requirements**:
- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
Or come for a walk-in interview anytime between 4 PM to 8 PM from Monday to Friday.
Address:
SRP US Logistics - SRP Digital Services
601, PN Tower,
Opp. bestech towers, sec 66 Mohali
Contact person - Meenal Sethi
+91 9875905677
HR Department
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹25,000.00 - ₹40,000.00 per month
**Benefits**:
- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Night shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Mohali - 160062, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 9875905677
-
Head of Customer Success
2 hours ago
Mohali, Punjab, India Lytegen Full time ₹ 20,00,000 - ₹ 25,00,000 per yearWe are seeking a visionary Head of Customer Success to design, build, and lead our customer success department from the ground up. This role goes beyond managing accounts—it requires creating scalable systems, playbooks, and teams that will support our growth as we scale toward a $100M solar business.The ideal candidate is process-driven,...
-
Head of Customer Success
1 hour ago
Mohali, Punjab, India Lytegen Full time ₹ 1,04,000 - ₹ 1,30,878 per yearWe are seeking a visionaryHead of Customer Successto design, build, and lead our customer success department from the ground up. This role goes beyond managing accounts—it requires creating scalable systems, playbooks, and teams that will support our growth as we scale toward a $100M solar business.The ideal candidate isprocess-driven, customer-obsessed,...
-
Customer Success Manager
5 days ago
Mohali, Punjab, India Lytegen Full time ₹ 15,00,000 - ₹ 25,00,000 per yearDescription Role Overview We are seeking a Customer Success Manager with proven leadership and operational experience to establish, scale, and lead our customer service department. This role goes beyond traditional account management—it requires building processes, implementing systems, hiring and training staff, and ensuring that our customer support...
-
Customer Success Manager
7 hours ago
Mohali, Punjab, India Lytegen Full time ₹ 1,20,000 - ₹ 1,80,000 per yearRole OverviewWe are seeking a Customer Success Manager with proven leadership and operational experience to establish, scale, and lead our customer service department. This role goes beyond traditional account management—it requires building processes, implementing systems, hiring and training staff, and ensuring that our customer support becomes a...
-
Customer Success Associate
1 hour ago
Mohali, Punjab, India Eleanor Consultancy Services Full time ₹ 7,20,000 - ₹ 15,00,000 per yearWe're seeking a highly proactive and confident Customer Success Associate who will work closely with product, support, and implementation teams to ensure smooth deployments, measurable outcomes, and long-term satisfaction for each of our customers.
-
Customer Success Manager
4 days ago
Mohali, Punjab, India Rebuildapps Technologies Full time ₹ 1,50,000 - ₹ 2,00,000 per yearJob Title: Customer Success ManagerLocation: Mohali (Phase 8B)Employment Type: Full-time | On-siteAbout the Role:We are looking for a Customer Success Manager with 0.6–1 year of experience to join our growing team. This role is perfect for someone who is passionate about building client relationships, understanding customer needs, and ensuring their smooth...
-
Customer Care Executive
2 weeks ago
Mohali, Punjab, India Customer Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per yearPosition Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...
-
Customer Success Executive
4 days ago
Mohali, Punjab, India Jungleworks Full time**Job Information**: Date Opened - 03/07/2025 Job Type - Full time Industry - Internet Services Work Experience - 1-3 years City - Mohali State/Province - Punjab Country - India Zip/Postal Code - 140308 - Summary: - We are looking for a Customer Success Executive to help build customer loyalty and foster long-term - customer relationships by ensuring...
-
Customer Success Executive
4 hours ago
Mohali, Punjab, India Zouma Full time ₹ 2,50,000 - ₹ 4,50,000 per yearPosition: Customer Success Executive (CSE) – Voice & Blended ProcessesLocation: Mohali, IndiaWork Hours: 7:00 AM – 3:00 PM (Day Shift)About the RoleWe are looking for dynamic, confident, and fluent communicators to join our team as Customer Success Executives (CSE) for blended and voice processes. This is an excellent opportunity for professionals who...
-
Customer Success Executive Female
14 hours ago
Mohali, India Boost Tech Full time**We are hiring** **About**: **T**his organization is an event enhancing platform for companies who want to bring people closer and build inclusive, genuine interactions for their conferences, customer events, or employee engagement activities in any setting: live, virtual, or hybrid. From the humble roots of a mobile app, Ventla has grown into supporting...