Customer Service Associate

3 days ago


Gurgaon District Haryana, India Glory Power Solutions Pvt Ltd Full time

We are Hiring

Designation : Customer Service Associate

Process : International Process

Language:
English & Hindi /

English & Spanish /

English & French /

Skillset : Excellent communication in English

Qualification : Graduate

Experience : Min 3+ years of exp in North American customer service as an Agent

Male \ Female both can consider

Salary:
Hindi & English - 32000CTC - 36000CTC (As Per Communication)

French / Spanish - 55000CTC

Shifts & Week off : 24/7, Rotational Shift / 5 Days working

Interview mode : HR Round ; Ops Round ;Joining formalities ; JoiningPosition

Location : Sector 18, Gurugram, Haryana.

Cab Facility : Odd hours cab facilities.

Roles & Responsibilities:
Assist customers in resolving product or service-related issues and provide appropriate solutions.

Handle customer complaints, troubleshoot problems, and escalate complex issues to the relevant departments when necessary.

Maintain a thorough understanding of our products/services to effectively address customer queries and concerns.

Keep accurate records of customer interactions, transactions, comments, and complaints.

Collaborate with internal teams to ensure a seamless customer experience and provide feedback on customer issues and trends.

Contribute to improving customer support processes by identifying opportunities for efficiency and enhancement.

Uphold company policies and procedures while delivering excellent customer service at all times.

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 3 years (required)
- Customer service: 3 years (required)

**Language**:

- English (required)
- Hindi (required)
- Spanish (required)

Work Location: In person



  • Gurugram, Haryana, India Cubnet Service Full time

    **Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers.** - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance guidelines. - Location: Gurgaon -...


  • Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,49,000 per year

    Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual/F2F InterviewReach Us Job Types: Full-time, Permanent, FresherPay: ₹26,...


  • Gurgaon, Haryana, India Alight Full time

    Our story At Alight we believe a companys success starts with its people At our core we Champion People help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight Our Values Champion People be empathetic and help create a place where everyone belongs Grow with purpose Be inspired by our higher calling of improving lives...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 30k-37k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time,...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurgaon District, Haryana, India Kareer Hubb Full time

    **Hiring for Customer Care Associate** Salary upto 32k Rotational shifts 5 Days working Both side cabs Location : Gurgaon **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹32,000.00 per month **Benefits**: - Health insurance - Paid sick time - Paid time off - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Overtime pay -...


  • Gurgaon, Haryana, India The Artarium Full time ₹ 2,00,000 - ₹ 5,00,000 per year

    Company DescriptionArtarium is an online luxury decor brand specializing in creating artistic figurines and showpieces. Our product categories include god idols, car dashboards, ashtrays, wall art, and home decor pieces. Backed by a team of experts, all products are designed and crafted at our manufacturing unit in Gurugram, Haryana. We have served over...


  • Faridabad, Haryana, India Installco Wify Technology Private Limited Full time

    Customer Care Associate: Provide prompt and courteous assistance to customers via various channels. Resolve issues efficiently and escalate when necessary. Maintain up-to-date knowledge of products and services. Build strong customer relationships and gather feedback. Contribute to continuous improvement of customer service processes. **Salary**:...


  • Gurugram, Haryana, India Shiv Sai Associate Full time

    Customer support Query handling English must be fluent Coordination Report preparation Pay: ₹26,000.00 - ₹28,000.00 per month Schedule: - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) - Customer service: 1 year (preferred) **Language**: - English (required) Work Location: In person