
Application Support Executive
3 days ago
Job description:
- SME who will be responsible for monitoring platforms and services, work with experienced architects, support on monitoring metrics, events and alerting, reporting and dashboarding.
Key Responsibilities:
- Develop and refine support processes for improved customer experience.
- Generate reports with specific KPIs on team activities.
- Ensure comprehensive logging of customer interactions for analysis.
- Maintain technical documents and resolve technical issues.
- Assist with systems integration.
Desired Skills:
- Strong communication skills, both verbal and written, Mandatory - English & Malayalam.
- 3+ year of working experience in a Tech Support.
- Proficiency in technical problem-solving.
- Ability to multitask and manage time efficiently.
- Willingness to learn complex software tools.
- Strong analytical thinking and problem-solving skills.
- Experience in customer support across various channels.
Soft skills:
- Motivated, good problem-solving, excellent communication, and management abilities.
- Familiarity with service tools like Jira, Service Now, Zoho, HESK, or similar platforms.
Work Model: Infopark Thrissur - WFO and Rotational Shift
Pay: ₹8,086.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Day range:
- Weekend availability
Shift:
- Night shift
- Rotational shift
Application Question(s):
- Will you be able to commute to Thrissur office or relocate?
**Experience**:
- total work: 3 years (preferred)
Work Location: In person
-
Customer Support Executive
3 days ago
Thrissur, Kerala, India George Infra Private Limited Full time**Job Summary** We are hiring **Customer Support Executive(CSE) at our Tiruvannamalai Production Unit.** **Requirement: - (Knowledge in Tamil Language Preferred)** - Strong analytical and problem-solving skills - Excellent attention to detail and accuracy - Proficiency in accounting principles and practices - Experience with accounting software and...
-
Application Support Lead
2 weeks ago
Kochi, Kerala, India, Ernakulam SS Consulting Kochi Full timeJava Application Support LeadYears of Experience: 6-10 Years experience Notice Period –Immediate - 30 Days Responsibilities:We are looking for a Support Lead with strong Java and database experience to lead support efforts for Java based applications. The role involves leading a small team to resolving production incidents, ensuring smooth operations, and...
-
Marketing Support Executive
2 weeks ago
Thrissur, Kerala, India Ashlyn Chemunnoor Instruments Pvt. Ltd. Full timeCompany: **The Redlands Ashlyn group of companies** is the leading supplier of wide range of gold jewellery equipment and purity testing machines across India. Designation: **Lead Management Executive** **Job Description**: Ø Receive and register customer enquiries Ø Route the enquiries to proper sales team and follow up for updates Ø Talk to...
-
Executive IT Support
4 weeks ago
Thrissur, India Oleevia Group of Companies Full timeTo provide Front- Line IT Support to employees, Manage Day to Day hardware / Software upkeep, troubleshoot basic network/system issues, and maintain technology infrastructure logs. Understanding of Windows/Linux OS, Office applications, and networking fundamentals. Hands -on with antivirus tools. Willing to handle field task. Job Types: Full-time, Permanent...
-
Devop (System Support & Application Support)
4 days ago
Thiruvananthapuram, Kerala, India ZEAK US Full time**DevOps (System Support & Application Support)** **Location**: Thiruvananthapuram (TVM), Kerala **Salary**: Based on experience **Experience**: 2+ years **Gender**:Male** **Job Summary**: **Key Responsibilities**: - **System Support**: - Provide 24/7 support for system infrastructure, ensuring its availability, performance, and security. - Troubleshoot...
-
Sales Executive
2 weeks ago
Thrissur, Kerala, India Trackpi Private Limited Full time**Job Title : Sales Executive** **Office location : Thrissur** **Job Location : Thrissur, Ernakulam, Malappuram, Palakkad, Kozhikode, Kottayam area** **Department : Sales & Marketing** **Employment Type : Full-Time** **Job overview**: **Key Responsibilities**: - Lead Generation & Sales : Identify and pursue new business opportunities in the solar...
-
Mis Executive
1 week ago
Thrissur, Kerala, India Boche Tea Full time**Job Title**: MIS Executive **Experience Required**: 1-3 Years **Employment Type**: Full-time **Job Summary**: **Key Responsibilities**: - Collect, organize, and analyze data from multiple sources to generate daily, weekly, and monthly reports. - Develop and maintain MIS reports and dashboards to support various departments. - Interpret data, analyze...
-
Executive Assistant
1 week ago
Thrissur, Kerala, India Sitaram Ayurveda (P) Ltd Full timeExecutive Assistant to Dr. Vignesh Devraj, Director of Sitaram Ayurveda Key Responsibilities: -Administrative Support: Organize Dr. Vignesh’s schedule, coordinate meetings, and manage day-to-day communications. -Project Management: Oversee and track wellness projects, ensuring timely completion. -Meeting Documentation: Write detailed meeting minutes and...
-
Application Executive
3 days ago
Calicut, Kerala, India Studegram Edu Tech Pvt. Ltd. Full time**Job Title**: Application Executive **Job Type**: Full-time **Location**: Kozhikode **About Us**: **Key Responsibilities**: - **Application Management**: - **Coordination with Universities**: - **Documentation**: - Collect and organize required student documents, such as academic transcripts, test scores, and financial proofs. - Ensure all documents...
-
IT Support
2 weeks ago
Thichur, Thrissur, Kerala, India Internetever Full time ₹ 1,20,000 - ₹ 1,80,000 per yearFull job descriptionPosition: Technical SupportLocation: ThrissurExperience: 1 yearIT Technical Support EngineerJob Location : Thrissur, Experience : 1+ Years, Salary: INR 10,000-15,000Job DescriptionResponsibilities:o Managing and Supporting the Entire IT Infrastructure.o Managing and supporting Web Hosting and Email Hosting.o Managing and Monitoring Web...