Client Success Executive

7 days ago

Viman Nagar Pune Maharashtra, India Marworx Technologies Private Limited Full time

**Key Responsibilities**:

- Serve as the primary point of contact for clients, understanding their needs and ensuring timely communication.
- Maintain strong client relationships through regular follow-ups and proactive service.
- Collaborate with internal teams (design, tech, marketing) to ensure client deliverables are met on time and to expectations.
- Address client concerns and resolve issues promptly to ensure satisfaction.
- Prepare and deliver presentations, proposals, and reports as needed.
- Assist in onboarding new clients and ensuring a smooth transition process.
- Maintain accurate documentation of client interactions and project updates.

**Qualifications**:

- Bachelor’s degree in Business Administration, Marketing, or related field.
- Minimum 1 year of experience in client servicing, account management, or customer success.
- Excellent communication and interpersonal skills.
- Ability to multitask, prioritise, and manage time effectively.
- Strong problem-solving skills with a solution-oriented mindset.
- Proficiency in MS Office tools; familiarity with CRM software is a plus.

**What We Offer**:

- A collaborative and energetic work environment.
- Opportunities to work closely with cross-functional teams and high-profile clients.
- Career growth and learning opportunities in a dynamic industry.
- Competitive salary and performance-based incentives.

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule

**Education**:

- Bachelor's (required)

**Experience**:

- Customer relationship management: 1 year (required)

**Language**:

- English (required)

**Location**:

- Viman Nagar, Pune, Maharashtra (required)

Work Location: In person

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