Training Supervisor

1 week ago


Mumbai Maharashtra, India Tradelink International Private Limited Full time

**Key functions will be**:

- Conducting product and process training at all levels
- telecallers /team leader/ Managers.
- Conducting quality and training sessions whenever required.
- Managing a team of Quality officers.
- Ensuring that the feedback and report on quality are shared with Team Leaders on a regular basis to understand the gap.
- Conducting quality and training sessions whenever required.
- Ensuring that the Training module get update on timely basis.
- Maintaining various reports like Quality scores for CSR’s and process, Parameter defect report. Weekly and monthly scores.
- Conducting motivational training for the Team to enhance performance.

**KEY RESPONSIBILITIES**
- Responsible for managing quality parameters and trainings.
- Conduct refresher and retraining programs.
- Maintaining MIS.

**SKILLS/COMPETENCIES REQUIRED**
- Graduate
- 2-3 yrs of relevant experience
- Leadership skills, excellent interpersonal skills are essential.

**Job Types**: Full-time, Permanent

Pay: ₹400,000.00 - ₹450,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- Training: 3 years (preferred)

Work Location: In person


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