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CRM Executive

3 weeks ago

Pratap Nagar Jaipur Rajasthan, India Valentine Silver International Full time

**Full job description**

**Key Responsibilities**
- **Develop and Implement Strategies**: Create and execute customer relationship management campaigns aimed at increasing customer loyalty and satisfaction. **2**:

- **Manage Customer Interactions**: Maintain smooth communication with customers, promptly addressing their queries and managing complaints efficiently. **1**:

- **Analyze Customer Behavior**: Monitor and analyze customer behavior to measure its impact on business outcomes, using insights to update and refine strategies. **1**:

- **Collaborate with Sales Teams**: Work closely with sales teams to identify new customers, win back former customers, and enhance overall customer engagement. **1**:

- **Reporting and Feedback**: Regularly report on customer feedback and satisfaction metrics to senior management, providing insights for continuous improvement. **1**

These responsibilities highlight the critical role of a CRM in fostering strong customer relationships and driving business success through effective customer management strategies.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person