
Inbound Voice Process
2 weeks ago
**Job description**
**International UK Inbound Voice Process**
**Company**
- Location: Faridabad
- Designation: Inbound Sales Associates (UK Process)
- Experience - 0- 3 year's
- Qualification - Graduation /UG
- Excellent Communication Skills
**Job Description**:
**DO NOT APPLY IF YOU DON'T HAVE AN INTERNATIONAL CALLING or VOICE EXPERIENCE**
- Answering inbound calls of customers and clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Responsible for generate sales through inbound and outbound calls.
- Inbound calls to be handled from the US, Australia, UK
- Sales and Cross Sales
- Website chats in order to qualify leads into Sales opportunities
- Providing solutions to customer's queries, handling their objections effectively
- Rigorous follow ups and managing outbound calls on business leads and leads generated from various events
- Updating information on CRM and maintaining detailed database of all the prospective leads and their status
- Routing qualified opportunities to sales executives
- Communicate the company's brand values to ensure the highest number of conversions
- Execute strategy and process given by Sales Head
- Customer Handing
- Learning about Company's products, services, marketing Campaigns and to understand how these campaigns, products and services align to customer needs
- Explaining all the products, services and ongoing offers to our prospective customers
- Providing solutions to customer's queries, handling their objections effectively
- Bachelors degree / UG
- A genuine sales interest
- Excellent communication
- Problem solver
- Exceptional organizational skills
- Creative thinker
- Team player
Job Benefits & Perks
- Flexible to work in UK shift
- Should able to join immediately
- Must have English Fluency
- Benefits: Fixed Salary
- Process: InboundSales Process.
- Shift: UK Shift (12.30 PM to 10.30 PM)
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Monday to Friday
- UK shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Faridabad, Haryana: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Inside sales: 1 year (preferred)
- Sales: 1 year (preferred)
- B2B sales: 1 year (preferred)
- High-end sales: 1 year (preferred)
- Inbound voice: 1 year (preferred)
- Customer acquisition: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Shift availability:
- Day Shift (preferred)
**Speak with the employer**
+91 8070405030
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