Customer Services Advisor

7 days ago

Faridabad, India NetCare Consulting PVT LTD Full time

Company:
We are UK based Digital Marketing Consultancy Firm. NetCare Digital Marketing Agency. We Provide Total Digital Marketing Solution for Small & Mid Scale Business.
- Bachelors degree / UG
- A genuine sales interest
- Excellent communication
- Problem solver
- Exceptional organizational skills
- Creative thinker
- Team player

Job Benefits & Perks
- Flexible to work in UK shift
- Should able to join immediately
- Must have English Fluency
- Benefits: Fixed Salary
- Process: Inbound Sales Executive
- Shift: UK Shift (12.30 PM to 10.30 PM)
- **No Transportation will be provided**

**Job Description**:
**DO NOT APPLY IF YOU DON'T HAVE AN INTERNATIONAL CALLING or VOICE EXPERIENCE**
- Answering inbound calls of customers and clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Responsible for generate sales through inbound and outbound calls.
- Inbound calls to be handled from the US, Australia, UK
- Sales and Cross Sales
- Website chats in order to qualify leads into Sales opportunities
- Providing solutions to customer's queries, handling their objections effectively
- Rigorous follow ups and managing outbound calls on business leads and leads generated from various events
- Updating information on CRM and maintaining detailed database of all the prospective leads and their status
- Routing qualified opportunities to sales executives
- Communicate the company's brand values to ensure the highest number of conversions
- Execute strategy and process given by Sales Head
- Customer Handing
- Learning about Company's products, services, marketing Campaigns and to understand how these campaigns, products and services align to customer needs
- Explaining all the products, services and ongoing offers to our prospective customers
- Providing solutions to customer's queries, handling their objections effectively

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off

Schedule:

- Monday to Friday
- Rotational shift
- UK shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Faridabad, Faridabad - 121006, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Inside sales: 1 year (required)
- Customer service: 1 year (required)
- Customer support: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

**Speak with the employer**

+91-XXXXXXXXXX

  • Service Advisor

    1 week ago

    Faridabad, India United Automobile Mahindra Full time

    United Automobile one of the biggest biggest dealer of Mahindra is looking for **Service Advisor** in Faridabad **Exp: 3+yrs** Attractive Salary based on current salary, skill set and interview good work environment JD: - Meeting and greeting customers who enter the sales lot or dealership in a welcoming and helpful way * - Basic **assessment of vehicles...

  • Service Advisor

    2 weeks ago

    Faridabad, India United Automobile Mahindra Full time

    United Automobile one of the biggest dealer of Mahindra is looking for **Service Advisor** in Faridabad Attractive Salary based on current salary, skill set and interview good work environment - Basic assessment of vehicles, including collision impact assessment. - Knowing and implementing the manufacturer’s and dealership’s policies on car service -...

  • Bike Service Advisor

    1 day ago

    Faridabad, Haryana, India sehgal automobile Full time

    Service advisor for two wheeler bikes Taking customer feedback for the service Handle customer queries **Salary**: ₹10,266.38 - ₹14,000.00 per month Schedule: - Fixed shift - Morning shift Supplemental pay types: - Commission pay **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer...

  • Customer Care Executive Service

    5 days ago

    Faridabad, Haryana, India United Automobile Mahindra Full time

    United Automobiles One of the Biggest Dealer of Mahindra Is looking for **Customer Relations Executive (Service) for Faridabad (ONLY AUTOMOBILE EXP.)** **Minimum 1+ yrs experience** Maintain Customers Data Base **Workshop Customers data to be maintained with correct and latest account details (Contact no.** **Scheduling an Appointment** - Accept service...

  • Hiring for Hindi Telecaller Faridabad

    1 week ago

    Faridabad, India BE Consultant Services Full time

    Hindi Customer Service Advisor Customer Service & Retention Process. Fixed DAY SHIFT Customer Service and Resolution. Overtime Allowance & Incentives Fixed salary Call HR: - **8817161180** Basic Computer Knowledge Good Typing Skills Good Communication Skills Looking for Immediate Joiners

  • Customer Care Executive

    5 days ago

    Faridabad, Haryana, India United Automobile Mahindra Full time

    United Automobiles One of the Biggest Dealer of Mahindra Is looking for **Customer Relations Executive SALES for Faridabad (NHPC Chowk) (ONLY AUTOMOBILE)** **Minimum 2+ yrs experience** Maintain Customers Data Base **Workshop Customers data to be maintained with correct and latest account details (Contact no.** **Scheduling an Appointment** - Accept...

  • Sales Advisor

    2 weeks ago

    Faridabad, Haryana, India H&M Group Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job Description WHAT YOU'LL DO​ As a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience. You'll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you'll contribute to both your own success and the success...

  • Sales Advisor

    20 hours ago

    Faridabad, Haryana, India H&M Group Full time US$ 40,000 - US$ 80,000 per year

    Job Description WHAT YOU'LL DO​As a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience. You'll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you'll contribute to both your own success and the success of the...

  • Equity Advisor

    5 days ago

    Faridabad, India NETCARE Consulting LTD Full time

    Urgent Hiring For Equity Advisor - Responsible to generate brokerage primarily through advising clients on their equity portfolio - Develop and maintain a long-term relationship with customers to maintain a high level of retention of the existing customers and focus on generating new business - Will need to be constantly updated with the market knowledge. -...

  • Customer Service Representative

    7 days ago

    Surajkund, Faridabad, Haryana, India Turtle Finance Full time

    **Responsibilities**: - Managing day to day operations for Turtle - Scheduling calls between clients and advisors, managing trackers etc. - Attending to issues faced during the client's lifecycle; addressing member complaints in a compassionate and patient manner - Resolve both routine and complex inquiries thoroughly and expeditiously, escalating to...