Chat Advisor

Job Description Jiva Ayurvedic Pharmacy Ltd. is a leading organization in the field of Ayurveda, committed to providing authentic and holistic healthcare solutions. We are seeking a diligent and customer-focused Chat Advisor to join our team. Missions/Main Duties: As a Chat Advisor, you will be responsible for: - Customer Interaction: Engage with customers via chat, providing clear, concise, and accurate responses to their queries. - Query Comprehension & Resolution: Comprehend customer queries thoroughly and provide relevant and effective solutions. - Process Adherence: Follow established processes and guidelines to ensure consistent service delivery. - Detail Orientation: Pay close attention to detail in all interactions and responses. Profile/Skills: - Good spoken and written English. - Patient and process-oriented approach. - An eye for detail. - Typing Skills: Minimum 20 words per minute (wpm) with 90% accuracy.