Voice Process

6 days ago

Faridabad, India Installco Wify Technology Private Limited Full time

Looking for customer service representatives

This position requires previous customer service experience.

We are looking for a full-time and committed representative who is able to field calls, answer inquiries about products, and manage and submit customer inquiries.

Good listening skills are required, as well as previous work experience in the customer service or customer support field. Familiarity with CRM systems is a bonus but not required for this position, as training will be provided.

Job Location: Delhi NCR

Duties and responsibilities:

- Answer incoming calls from customers with inquiries on products and services offered by company.
- Coordinate with customers and ensure appropriate questioning to identify issues.

Educational Qualification:
Graduate (any field)

Required skills:

- Proven customer service/support experience
- Good customer handling skills and active listening
- Familiar with CRM systems and practices
- Good communication skills and command over English
- Good Computer knowledge
- Good Knowledge of MS Excel

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Faridabad, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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