Network Operations Coordinator

**We are Thrasio - Builders Welcome** At Thrasio, we’re reimagining how to make the world’s most-loved products accessible to everyone. We work with successful sellers, using a deep understanding of rankings, ratings, and reviews - plus supply chain and marketing smarts - to transform the art and science of commerce. We estimate that 1 in 6 households has purchased a Thrasio product And our goal is for all of those households to be truly delighted by their purchase. **What Makes Us Unique** At Thrasio, we’re in building mode: block by block we’re working together to construct a great company. What does that look like? **Everyone is a leader**: - we lean into opportunities, not titles. We expect everyone to behave and act like a leader. Our Leadership Principles inform the ways we work together to ensure the brands, products and services we offer truly delight our customers. **Everyone is a builder** - whether it’s gaining marketable new skills through project sprints outside of your own function, or standing up more efficient ways of work - we’re doing it from the ground up. **Everyone belongs**: - a sense of belonging brings us all together. We operate as One Team. **Responsibilities**: - End-to-End Order Lifecycle Management: Manage and oversee the entire order lifecycle from initiation to fulfillment, ensuring timely and accurate order processing. - Data-Driven Decision Making: Utilize data analysis and metrics to make informed decisions that optimize supply chain processes, minimize errors, and enhance efficiency. - Hands-On Approach: Be comfortable with a hands-on approach to tackle operational challenges, such as order allocation, inventory management, and logistics coordination. - Customer Focus: Maintain a customer-centric mindset, ensuring that customer orders are processed accurately and delivered on time while addressing any customer inquiries or concerns. - Accountability: Take ownership of the order process and ensure the timely resolution of any issues or discrepancies that may arise. - Cross-Functional Collaboration: Collaborate with various departments, including production, logistics, and customer service, to facilitate smooth order fulfillment and resolve any cross-functional challenges. - Continuous Improvement: Continuously seek opportunities to optimize supply chain processes, implement best practices, and strive for operational excellence. - Commitment to Excellence: Maintain a mindset that “good isn’t good enough” and consistently look for ways to raise the standard of performance and efficiency within the supply chain. - Compliance: Ensure that all network operations comply with relevant regulations and industry standards. - Documentation: Maintain accurate records and documentation of network operations for reporting and auditing purposes. **Required Qualifications**: - Bachelor's degree (or higher) in Supply Chain Management, Logistics, Business, or a related field (or equivalent work experience). - Problem-Solving Techniques: Familiarity with problem-solving methodologies like Six Sigma is a plus. - Communication Skills: Excellent verbal and written communication skills to effectively liaise with internal teams, external partners, and customers. - Analytical Skills: Strong analytical abilities to interpret data, draw meaningful insights, and make data-driven decisions. - Proactive Attitude: A proactive and self-motivated approach to identifying and addressing supply chain issues. - Supply Chain Knowledge: In-depth knowledge of supply chain principles, practices, and logistics operations - Order Process Ownership: Demonstrated experience in managing end-to-end order processes, allocation, and fulfillment. - Ability to work collaboratively in a team and independently when necessary. - Strong attention to detail and organizational skills. - Adaptability and the ability to work in a fast-paced and dynamic environment. - Capable of accommodating US time zones. - Must have: Proficiency in using PowerBI/Smart Sheet/Excel/Google Sheet. What We Offer: - The chance to be part of a next-gen consumer goods company that is changing the industry - A collaborative work environment where cross-functional teams work together to solve problems and achieve common goals - The opportunity to build together with a talented, diverse and passionate team, and the innovative technology to enable us - A remote-first work environment that allows employees to manage their schedules effectively, meet in a hub when necessary, and maintain a healthy balance - Competitive salary and benefits package, as well as tremendous on the job learning opportunities. - The freedom to "be bold", have a voice within the company and take on opportunities with less red tape - Gratuity is a statutory benefit paid to all full-time permanent employees who have worked continuously with the same organization for at least 5 years. - In keeping with the National and Festival Holidays Act. employees will