Administrative Expert
1 week ago
**Summary**:
- Responsible for the independent delivery of profound administrative services in a local and a global context. Ensure service levels are delivered in line with site requirements.
**About the Role**:
**Major accountabilities**:
- General administrative support: takes care of general administrative tasks and maintains the administrative processes also in case of absence of the line manager/team members.
- Interaction: Informs, advises and supports the team and associates from outside the team on processes, guidelines and services that are specific to the department.
- Work processes in own area of responsibility: Supports optimization of current processes and/or introduction of new or modified processes.
- Handling of administrative projects tasks with clearly defined content and time limitations.
- Acts as a team member for administrative projects and manages the administrative part of special tasks.
- Supervisory tasks: Guarantees a smooth adjustment to the job of new employees in the own area of responsibility.
- Takes over supervising for colleagues in the administrative area (e.g. apprentices, new employees etc.) -Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
**Key performance indicators**:
- Continuous improvement of processes and procedures -Planning of the office needs & management of contracts with all contractor
**Minimum Requirements**:
**Work Experience**:
- Cross Cultural Experience.
- Collaborating across boundaries.
**Skills**:
- Optimizing Customer value by co-creating and developing compelling.
- Managing diversity.
- Proactive thinking.
- Managing challenges.
- Knowledge of organization structures and working practices.
- Knowledge management.
- Transaction Deal Structuring.
- Sharing insights on HCS.
- Best practice sharing.
- Storytelling in communication.
- Time Management.
- Franchise Strategy Prioritization.
- Timely decision making.
- Effective communication.
- customer focused solutions.
**Languages**:
- English.
Division
Development
Business Unit
Innovative Medicines
Location
India
Site
Mumbai (Head Office)
Company / Legal Entity
IN10 (FCRS = IN010) Novartis Healthcare Private Limited
Functional Area
Facilities & Administration
Job Type
Full time
Employment Type
Regular
Shift Work
No
**Accessibility and accommodation**:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
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