Trainer Bpo

3 days ago

Wagle Estate Thane Maharashtra, India Mihir Infinite Services Pvt Ltd Full time

**Key Responsibilities**:

- **Training & Development**: Design and develop comprehensive training materials, including manuals, e-learning modules, and presentations tailored to specific operational needs.
- **Conduct Training Sessions**: Facilitate engaging training sessions for new hires and existing employees on processes, systems, and best practices.
- **Needs Assessment**: Collaborate with management to assess training needs and identify skill gaps to improve operational efficiency.
- **Performance Monitoring**: Evaluate training effectiveness through assessments, feedback, and performance metrics; adjust training programs accordingly.
- **Onboarding Support**: Assist in the onboarding process for new employees, ensuring they understand company policies, procedures, and tools.
- **Continuous Improvement**: Stay updated with industry trends and incorporate new training methodologies and technologies to enhance learning experiences.
- **Documentation and Reporting**: Maintain accurate records of training sessions, participant progress, and outcomes; prepare reports for management review.

**Qualifications/Experience**:

- 2+ years of experience in training and development, preferably in a BPO or customer service environment.
- Strong understanding of BPO operations and industry standards.
- Excellent presentation and facilitation skills.
- Proficiency in training software and Learning Management Systems (LMS).
- Strong analytical and problem-solving abilities.
- Effective communication and interpersonal skills.

**For more details, you can reach us via call or WhatsApp at 9594987880.**

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Monday to Friday
- Rotational shift
- UK shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Trainer / Process Trainer: 1 year (required)
- Operational Trainer: 1 year (required)

**Language**:

- Advance English (required)

Work Location: In person

**Speak with the employer**
+91 9594987880

  • Bpo Trainer

    1 week ago

    Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time

    **Key Responsibilities**: Ensure smooth on boarding by guiding new hires through systems, tools, soft skills, and process-specific expectations. Track trainee performance through regular assessments and provide feedback for improvement. Identify process gaps and implement training interventions as needed **Requirements**: Qualification: Bachelor’s...

  • Process Trainer

    5 days ago

    Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time

    We are seeking an experienced **Process Trainer** to join our **BPO Customer Service Blended Process Team**at our organisation in Kisan Nagar Wagle Estate **Thane West.** **Key Responsibilities**: **Process Training**: Conduct training sessions for new hires and existing employees on customer service processes., Performance Monitoring, on boarding...

  • Process Trainer

    12 hours ago

    Wagle Estate, Thane, Maharashtra, India Narith business services private limited Full time ₹ 4,20,000 - ₹ 7,80,000 per year

    Must have experience in international BPO as Process trainerMale female both can apply(FEMALE PREFERRED)Urgent Requirement For Process Trainer (International BPO)Experience:2-3 years' experience as a process trainer for International Voice Process.Location:Excellent communication and people managementNeed to have good presentation skills.Shifts:Flexible to...

  • Bpo Sales Trainer

    1 week ago

    Thane, India Atreus International Full time

    Job Role : International Trainer (BPO Sales Background Required) Experience : Minimum 2 years experience required as International BPO Sales Trainer Qualification : Graduation Shift : Night Shift Working days : 5 Week Offs : 2 Salary : Up to 5 LPA Location: Thane **Salary**: Up to ₹500,000.00 per year **Benefits**: - Provident Fund Schedule: -...

  • Operational Trainer

    14 hours ago

    Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    We are seeking an experienced Operational Trainer to join our team in the BPO industry. The ideal candidate will be responsible for developing, implementing and delivering training programs that enhance the skills and performance of our employees. You will work closely with various departments to ensure that training aligns with operational goals and...

  • Bpo Trainer

    1 week ago

    Wagle Estate, Thane, Maharashtra, India Netstar Infotech Full time

    **Required Trainer For ( Real Estate, Loan Sales, Customer Service )** Eligibility Criteria: Excellent Communication HSC / Graduate Professionalism Reading Writing Power Point Presentation Location : Thane **Job Types**: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹31,000.00 per month **Benefits**: - Health insurance - Provident...

  • Bpo Trainer

    1 week ago

    Nagpur, Maharashtra, India SHUL Ventures Pvt Ltd Full time

    **Job description**: **Job Title**: BPO Trainer **Location**: Nagpur **Qualification**: Bachelor’s degree in any discipline. **Experience**:1+ Years of Experience as BPO Trainer **Skills Required**: - Certification in training or facilitation (e.g., TTT, NLP) - Experience in both domestic and international BPO environments - Multilingual abilities are...

  • Bpo Trainer

    2 weeks ago

    Nagpur, Maharashtra, India SHUL Ventures Pvt Ltd Full time

    **Job Title**: BPO Trainer **Location**: Nagpur **Qualification**: Bachelor’s degree in any discipline. **Experience**: Experience in both domestic and international BPO environments **Skills Required**: - Certification in training or facilitation (e.g., TTT, NLP) - Experience in both domestic and international BPO environments - Multilingual...

  • Process Trainer

    7 days ago

    Thane, India Netstar infotech Full time

    **POSITION-BPO Trainer** Location - Thane Required from Real Estate, Loan Sales, Customer Service Background **Minimum Experience of 1 to 2 Years As a Trainer** **Excellent Communication Required** HSC & Graduate both can apply Requirement & Power Point Presentation Salary - **Max upto 32k Inhand** HR Yukta 9987718269 **Education**: - Bachelor's...

  • Bpo Trainer

    1 week ago

    Mulund, Mumbai, Maharashtra, India Valiant Business Solutions Full time

    Hiring for BPO TRAINER ROLE Experience : Atleast 2 to 3 Years as a BPO Trainer. **Salary**: 20k to 35k Job Location: Wagle Estate Thane **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹33,000.00 per month Schedule: - Day shift - Fixed shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - trainer: 2 years...