Patient Care Coordinator
2 weeks ago
Provides information about Doctors availability, Consultation time, appointments and booking the time slots for surgical procedures etc.
- To greet patient and understand their problems and guiding the patient to respective concerned doctor.
- Scheduling the appointments of the doctors and ensure patients go in according to their time slots.
- Overseeing the turnaround time of the doctors & managing their appointments accordingly.
- Calculating the ideal time of waiting of the patients.
- Maintaining the In time and out time of the doctors and managing their leaves.
- Maintaining the duty rota of the doctors and arranging the alternative doctors.
- Checking on the bills before sending patient into the consultation room.
- Explaining patient on the medication procedures and explaining on call medical prescription.
- Explaining the services, cost estimations and various packages to the visitors.
- Responsible to handle international patients and looking after their services from admission to follow up consultation.
- Checking on basic amenities in the consultant room (stationary) and looking after their requirements.
- Attend phone calls and provides necessary information/appointments.
- Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
- Addressing the pharmacy requirements and investigations as and when needed.
- Be aware of Hospital’s scope of services, emergency protocol, patient rights and responsibilities, doctor’s availability for the day.
Maintaining the OPD patient’s records and front office registers.
**Job Types**: Full-time, Fresher, Walk-In
Work Location: In person
Application Deadline: 23/07/2025
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