Patient Care Coordinator

3 days ago


Siruseri Chennai Tamil Nadu, India Dr. Kamakshi Memorial Hospital Full time

**Walkin**: Mon to Sat between 10am to 3pm

**Interview location**: No: 6/484, Rajiv Gandhi Salai, OMR, opposite Sipcot Entrance, Siruseri, Chennai, Tamil Nadu 600130.

**Patient Care Coordinator**:

- Guide and assist the Patients in their visits to hospital.
- Resolve the Patients queries by being single point of contact.
- Guidance and counseling to the patients and their families.
- Help the Patients & relatives in taking admission and billing process.
- Updating and escalating the customers feedback to the PR Team.
- Maintain good rapport with the patient during their visit.
- Relationship between management and Patients beyond hospital visits responsible for overall customer satisfaction.
- Escorting the patient throughout the OPD and diagnostics department. Until patient/ guest leaves for the day.
- Follow standard help desk procedure.
- Inform management of recurring problem.
- Manages problem resolution for patient & relatives through feedback analysis in coordination with department head to develop proactive problem solutions.
- Need to take care of all other works which is assigned by the Manager.

**Qualification**:

- Any Graduate.
- Experience: 0 to 2 years. Freshers can apply.
- Should posses high standards in communication and grooming.
- Rotational Shift.
- Immediate Joiners are preferred.
- Gender: Male or Female
- Location: Siruseri (Near SIPCOT IT Entrance)

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Application Question(s):

- Current monthly gross salary?
- Expected monthly gross salary?
- Willing to work in rotational shifts including night duties?
- Willing to work at Siruseri-Chennai location?
- Relevant work experience in years?
- Notice period days if any?
- Current location? mention precisely

Work Location: In person

Expected Start Date: 06/09/2024



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