Patient Care Coordinator
5 hours ago
**Key Responsibilities**:
- Greet and assist patients on arrival, ensuring a friendly and professional approach.
- Schedule and confirm patient appointments and follow-ups.
- Coordinate with doctors, nurses, and departments for patient care needs.
- Maintain accurate and up-to-date patient records and documentation.
- Handle inquiries, complaints, and service feedback in a courteous manner.
- Guide patients through hospital/clinic processes, billing, and insurance procedures.
- Monitor and ensure timely patient check-ins and check-outs.
- Help patients understand treatment plans and procedures when needed.
- Ensure all medical reports, prescriptions, and test results are properly filed and communicated.
- Maintain confidentiality and adhere to hospital policies and patient privacy standards.
**Requirements**:
- Bachelor's degree or equivalent.
- Previous experience in a healthcare, hospital, or clinic setting preferred.
- Good communication and interpersonal skills.
- Proficiency in MS Office and hospital management systems.
- Excellent organizational and multitasking abilities.
- Calm and empathetic approach to patient handling.
**Preferred Skills**:
- Fluency in local language(s) and English.
- Knowledge of medical terminology and hospital workflow.
- Ability to work under pressure in a fast-paced environment.
**Job Types**: Full-time, Permanent
Pay: Up to ₹40,000.00 per month
Work Location: In person
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