Patient Care Coordinator
1 week ago
Walkin: Mon to Sat between 10am to 3pm
Interview location: No: 6/484, Rajiv Gandhi Salai, OMR, opposite Sipcot Entrance, Siruseri, Chennai, Tamil Nadu
Patient Care Coordinator:
Job Description:
- Guide and assist the Patients in their visits to hospital.
- Resolve the Patients queries by being single point of contact.
- Guidance and counseling to the patients and their families.
- Help the Patients & relatives in taking admission and billing process.
- Updating and escalating the customers feedback to the PR Team.
- Maintain good rapport with the patient during their visit.
- Relationship between management and Patients beyond hospital visits responsible for overall customer satisfaction.
- Escorting the patient throughout the OPD and diagnostics department. Until patient/ guest leaves for the day.
- Follow standard help desk procedure.
- Inform management of recurring problem.
- Manages problem resolution for patient & relatives through feedback analysis in coordination with department head to develop proactive problem solutions.
- Need to take care of all other works which is assigned by the Manager.
Preferred candidate profile:
Qualification:
- Any Graduate.
- Experience: 0 to 2 years. Freshers can apply.
- Should posses high standards in communication and grooming.
- Rotational Shift.
- Immediate Joiners are preferred.
- Gender: Male or Female
- Location: Siruseri (Near SIPCOT IT Entrance)
Contact: HR
Job Types: Full-time, Permanent
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Provident Fund
Application Question(s):
- Current monthly gross salary?
- Expected monthly gross salary?
- Willing to work in rotational shifts including night duties?
- Willing to work at Siruseri-Chennai location?
- Relevant work experience in years?
- Notice period days if any?
- Current location? mention precisely
Work Location: In person
Expected Start Date: 06/09/2024
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