Patient Care Coordinator

1 week ago


Siruseri Chennai Tamil Nadu, India Dr. Kamakshi Memorial Hospital Full time ₹ 2,00,000 - ₹ 2,40,000 per year

Walkin: Mon to Sat between 10am to 3pm

Interview location: No: 6/484, Rajiv Gandhi Salai, OMR, opposite Sipcot Entrance, Siruseri, Chennai, Tamil Nadu

Patient Care Coordinator:

Job Description:

  • Guide and assist the Patients in their visits to hospital.
  • Resolve the Patients queries by being single point of contact.
  • Guidance and counseling to the patients and their families.
  • Help the Patients & relatives in taking admission and billing process.
  • Updating and escalating the customers feedback to the PR Team.
  • Maintain good rapport with the patient during their visit.
  • Relationship between management and Patients beyond hospital visits responsible for overall customer satisfaction.
  • Escorting the patient throughout the OPD and diagnostics department. Until patient/ guest leaves for the day.
  • Follow standard help desk procedure.
  • Inform management of recurring problem.
  • Manages problem resolution for patient & relatives through feedback analysis in coordination with department head to develop proactive problem solutions.
  • Need to take care of all other works which is assigned by the Manager.

Preferred candidate profile:

Qualification:

  • Any Graduate.
  • Experience: 0 to 2 years. Freshers can apply.
  • Should posses high standards in communication and grooming.
  • Rotational Shift.
  • Immediate Joiners are preferred.
  • Gender: Male or Female
  • Location: Siruseri (Near SIPCOT IT Entrance)

Contact: HR

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Provident Fund

Application Question(s):

  • Current monthly gross salary?
  • Expected monthly gross salary?
  • Willing to work in rotational shifts including night duties?
  • Willing to work at Siruseri-Chennai location?
  • Relevant work experience in years?
  • Notice period days if any?
  • Current location? mention precisely

Work Location: In person

Expected Start Date: 06/09/2024



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