Customer Service Officer

3 days ago

Noida, India Vighnaharta Screening Pvt. Ltd. Full time

As a Customer Care Executive, your primary responsibility is to ensure customer satisfaction and handle customer inquiries, requests, and concerns
- You will be the frontline representative of the company, interacting directly with customers and providing them with support and assistance

**Responsibilities**:

- Issue resolution: Identify and address customer concerns, complaints, or issues promptly and effectively, aiming for a satisfactory resolution.
- Product knowledge: Develop a deep understanding of the company's products or services to provide accurate information and assistance to customers.
- Order processing: Assist customers with placing orders, processing returns or exchanges, and resolving any order-related issues.

**Job Types**: Full-time, Fresher

**Salary**: ₹9,526.42 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Ability to Commute:

- Noida, Uttar Pradesh (required)

Ability to Relocate:

- Noida, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9355442739

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