
Product and Support Intern
2 days ago
**Product & Support Intern (Full time paid internship)**:
**Location: Lucknow**
**Stipend: 8,000 - 10,000 per month**
We are seeking a reliable and detail-oriented Operations Intern to join our growing team. This role is critical to ensuring the smooth day-to-day functioning of our educational platform by handling key backend operational tasks such as PDF uploads, test uploads, and scheduling live classes.
**Key Responsibilities**:
- Upload and manage PDF's of Class on the internal platform.
- Upload and configure online tests, ensuring accuracy in formatting, question input, and answer settings.
- Schedule and coordinate live classes, including communicating with instructors, managing calendars.
- Ensure all content is uploaded and scheduled according to deadlines and quality standards.
- Collaborate with academic and content teams to troubleshoot and resolve any operational issues.
- Maintain records of uploads, schedules, and operational workflows for internal reporting.
- Support day-to-day operational activities to ensure seamless user and educator experience.
**Requirements**:
- Bachelor’s degree in any discipline (preferably in Engineering or Mass comm).
- Should be confident and creative.
- Familiarity with content management systems or learning management platforms is a plus.
- Comfortable with basic tech tools like Google Workspace, Excel.
- Ability to multitask and work under tight deadlines.
- Strong communication and coordination skills.
Pay: ₹8,000.00 - ₹10,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Lucknow, Uttar Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
Application Question(s):
- Are you a graduate or in your final year of studies in Engineering or Mass Communication?
- Do you have basic knowledge of Microsoft Excel or Google Sheets?
Work Location: In person
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