CRM Expert

17 hours ago

Mohali Punjab, India Sunrise Web Technology Full time

**Experience**:

- 1 to 3 years

**Location**: Mohali

Develop, customize, and maintain Zoho CRM and other CRM systems to meet business requirements.
Create custom modules, fields, layouts, and workflows in Zoho CRM.
Design and implement automation rules, custom functions, and scripts to enhance CRM functionality.
Troubleshoot and resolve CRM issues and bugs.
Collaborate with cross-functional teams including sales, marketing, and IT to gather requirements and implement CRM solutions.
Provide user training and create documentation for CRM best practices.
Keep up to date with CRM platform updates and new features.

Strong knowledge of Zoho CRM modules, workflows, Deluge scripting, and APIs.

Excellent communication skills and ability to work independently or in a team.
Relevant certifications in Zoho CRM or other CRM platforms are an advantage.

**Preferred Skills: E**xperience with CRM reporting and analytics tools.
Knowledge of CRM security roles and user management.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Work Location: In person

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