Soft Service Executive

JLL supports the Whole You, personally and professionally.
He shall be reporting to Estate Manager and would take necessary permissions and directions from him.
He shall check the attendance of all the Outsourced staff which include Housekeepers, Housekeeping Supervisor, Club Attendant and put up the registers to Property Manager
He shall be well versed with the housekeeping and Horticulture policies and SOP.
He shall take round of all the Clubs and premises of the Site.
He shall inspect the services of Housekeeping & Horticulture at Site.
He shall coordinate with Engineering/ Fire/ Security staff regarding services of Housekeeping and Horticulture.
He shall be responsible of safe disposal of Horticulture /General waste and maintain a record of it.
He shall be responsible to maintain the log book of Housekeeping and Horticulture equipments and store.
He shall be responsible for maintenance, accountability of housekeeping and Horticulture store.
He shall be responsible for Recruitment/Training of Housekeeping and Horticulture Staff.
He shall be responsible for procurement storage & issue of housekeeping and Horticulture store.
He shall report the attendance status of Housekeeping and Horticulture Staff in each shift to Technical Manager.
He shall discuss the daily Housekeeping and Horticulture issues with Assistant Estate Manager to upkeep the Site.
He shall be responsible to maintain the Tricycle issued to Housekeeping and Horticulture Team.
He shall be responsible to maintain the serviceability of all the equipment’s under his scope.
He shall be responsible for timely submission of invoices by the outsourced agency and follow up for the staff salary in time.
He Shall try to settle down the problems relating to Housekeeping and Horticulture management and in case if it is beyond control he Shall contact the Technical Manager or Property Manager.
He shall be the link officer of customer relation executive.
Monitors inventory of all housekeeping and Horticulture supplies ensuring that staff has the necessary supplies available to perform their assignments.
Receives and confirms deliveries of supplies and services.
Continually seeks to develop housekeeping and Horticulture policies and procedures to improve the current operation.
Assists in the training and development of all housekeeping and Horticulture Boys/Maids. Demonstrate leadership and training to staff.
Assists in managing preparation of schedules and workloads for housekeeping and Horticulture staff ensuring maximum efficiency.
Brief assigned housekeeping staff, schedule duties and tasks and ensure follow-up.
Responsible for the general cleanliness of the assigned areas.
Ensure that all paperwork assigned to this position is completed and submitted in a timely manner.
Responsible for organization, inspection and maintenance of the Housekeeping and Horticulture lockers (beside stateroom service lockers).
Responsible for all Housekeeping and Horticulture equipment.
Purchase, re-order and maintain housekeeping and Horticulture supplies and inventory.
Conduct pre-event inspections of all rooms, concourses, clubs, seating areas and public areas prior gate opening for every event held at the Arena.
Recruit, schedule and train all new housekeeping and Horticulture staff members.
Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.