Executive - A/r & Trade

**Job Description**:
Position Title

Executive - AR & Trade - Service AR

Function/Group

Finance

Location

Mumbai

Shift Timing

Regular

Role Reports to

Associate Assistant Manager -Service AR

Remote/Hybrid/in-Office

Hybrid

**ABOUT GENERAL MILLS**

**We make food the world loves: 100 brands. In 100 countries. Across six continents.**With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

**JOB OVERVIEW**

**Function Overview**

The Finance organization partners across General Mills to provide financial expertise to guide and govern the company. We bring a distinctive skill set to help the company sustainably drive strong returns on investment, whether that’s brand investments, capital investments or resource investments. We hold ourselves accountable for the areas where we are uniquely positioned to drive results - what we call our Strategic Priorities - but we never lose sight of the fact that we only truly win when the company wins. The Finance function operates as a global team through the partnership of a series of enterprise-focused and business-embedded groups.

For more details about the Function please visit this Link

**Purpose of the role**

This position is responsible to make prompt and accurate accounting of Customer Invoices and to manage Customer Aged trail balance as per the agreed SLA’s/ Goals. This role requires functional expertise in finance and accounting, communication skills and ability to resolve issues efficiently and effectively. This position is responsible for managing the administrative and product delivery issues and service-related deductions for one or more General Mills’ customers. Forge relationships with the ICS CTA in Minneapolis to ensure smooth day to day functioning. Adherence to all audit control requirements and SOX requirements.

**KEY ACCOUNTABILITIES**

**Operation Management**
- Manage process for non-trade deductions.
- Conduct In-depth research & analysis on deductions and maintaining the ageing report.
- Reconcile invoices received from General Mills’ Customers to the corresponding plans and update the information to reflect actual performance to either issue a check to a customer or clear a deduction on the account’s trial balance.
- Maintain an accurate and current accounts receivable trail balance.
- Gain an in-depth knowledge of Customer details as well as comprehensive understanding of GMI Products/ groups.
- Identify and own the issue resolution for potential Service AR issues of the customers.
- Pivotal role in AR identification, coding and clearing.
- Ensure accurate payment to customer in timely manner.
- Aid in resolving issues relating to Order Management. (Damage, Shortage, Unsaleable etc.)
- Liaison Process Analyst, SFT and CTA for query solving on research or unique customer behavior that need intervention.
- Develop expertise in utilizing customer specific websites for sourcing customer support/documentation.
- Provide issue resolution relating to customer invoices, deductions, and payment.
- Ad hoc assigned should be executed well with successful results.
- Drive Continuous improvement within process and deliver HMM by gaining customer and process expertise.
- Develop an expertise for assigned regions/customers.
- Build relationships with the stakeholders to ensure smooth day to day functioning.
- Adherence to all audit control requirements and SOX requirements.

**Knowledge management**:

- Ensure accurate documentation of the process and customer specific behavior exceptions
- Timely review and highlight to Process Analyst of deviations and standardization opportunities

**Continue to focus on Professional Career Development**

**MINIMUM QUALIFICATIONS**
- Full Time graduation from an accredited university (mandatory)
- Preferred Major Area of Study: Finance & Accountancy
- 2-3 years of related experience

**Specific Job Experience or Skills Needed**
- Basic understanding of finance and accounting with more focus on Accounts receivable Management.
- SAP Knowledge, MS Office etc. Basic Excel manipulation and analysis skills (i.e., skilled at VLOOKUP, pivot table, charts / graphs)
- Strong customer relations, articulation & communication skills
- Effective Communication - Clearly articulates views in written and verbal discussions. Good English skills are a must.
- Ability to deliver outstanding results - Completes tasks, activities in a timely and effective manner. Provides ideas and input to help team achieve greater result.
- **Interpersonal