Tele Caller

8 hours ago

Sahibzada Ajit Singh Nagar Mohali Punjab, India TalentXplore Full time

We are looking for an enthusiastic Tele Caller. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting the services over the phone as well as dealing with complaints and doubts.

**Key Responsibilities**:

- Contact potential or existing customers to inform them about the service using scripts
- Answer questions about the services or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.

**Qualifications**:

- Proven experience as a telesales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quotas preferably over the phone.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- High school diploma; a Bachelor’s degree will be a plus.

**Key Competencies**:

- Customer-focused mindset.
- Persuasiveness and tenacity.
- Active listening and problem-solving skills.
- High level of patience and resilience.
- Ability to work independently and as part of a team.
- Strong work ethic and commitment to achieving targets

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

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