
Dispatch Assistant
1 week ago
**Job Overview**:
**Key Responsibilities**:
- Plan, schedule, and dispatch deliveries in coordination with logistics, warehouse, and sales teams.
- Monitor dispatch schedules to ensure on-time delivery and respond proactively to delays or issues.
- Prepare and maintain all dispatch documentation (invoices, delivery notes, gate passes, etc.).
- Coordinate with drivers, transporters, and vendors to arrange timely pickups and deliveries.
- Track vehicle movements and provide real-time updates to internal teams and customers.
- Manage and update dispatch records accurately in ERP or logistics management systems.
- Resolve customer complaints related to delivery issues and escalate when necessary.
- Collaborate with warehouse teams to ensure proper loading/unloading and order accuracy.
- Generate dispatch-related reports (daily, weekly, monthly) for management review.
**Key Responsibilities**:
- Plan and execute dispatch schedules for on-time delivery.
- Coordinate with warehouse and logistics teams to ensure accurate order dispatch.
- Ensure proper documentation for all outgoing deliveries (invoices, challans, etc.).
- Visit vendors, transporters, or client locations as needed using a personal bike.
- Track and report delivery status, addressing any issues proactively.
- Maintain dispatch records and update the ERP/logistics system.
- Ensure compliance with safety and company guidelines during transport activities.
- Assist in resolving delivery-related customer queries or concerns.
**Requirements**:
- Minimum 12th Pass / Graduate in any discipline.
- 0-3 years of experience in dispatch/logistics preferred.
- **Must own a bike and have a valid driving license.**:
- Good knowledge of local routes and transportation practices.
- Punctual, responsible, and well-organized.
**Job Types**: Full-time, Permanent
Pay: From ₹120,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Paid sick time
Schedule:
- Day shift
- Morning shift
- Weekend availability
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
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