Customer Support

2 days ago


Pune Maharashtra, India Hiring Embassy Full time

We’re Hiring BPO - Voice & Blended Processes (Oxygen / SWIPE / NYSA)

We’re looking for skilled BPO professionals with excellent communication skills and prior experience in voice or blended processes. Join one of our prestigious international projects and grow your career with us

**Open Roles**:
Oxygen - International Voice Process (US Shifts)

SWIPE - Blended Process (Rotational Shifts)

NYSA - Blended Process (Rotational Shifts)

**Eligibility**:
Education: Undergraduate / Graduate

Experience: Minimum 1 year in BPO (Voice/Non-Voice/Blended as specified)

Communication: Excellent English (Oxygen: Voice mandatory, NYSA: strong written & verbal)

SVAR Score: Oxygen (66-71), NYSA (72+ for higher bracket)

**Compensation & Benefits**:
Salary Hike: Up to 30% on last CTC

Max Salary:
Oxygen: ₹5.5 LPA / Take-home ~₹38,000

SWIPE: ₹4.5 LPA / Take-home ~₹30,000

NYSA: ₹4.4 LPA / Take-home ~₹29,000

Benefits: PF, Travel Allowance, Incentives up to ₹2,500/month

**Interview Process**:
Versant Tests (Voice & Written - Minimum 60)

Typing Test (25-90 WPM)

Operations Assessment

Web-Based Interview (WBI)

For NYSA: Chat Assessment

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Application Question(s):

- What's your current company's name?
- Are you open to work in a call centre in different shifts in Mumbai?
- What's your current CTC and expected CTC?

**Experience**:

- Customer service: 1 year (preferred)

**Location**:

- Pune, Maharashtra (required)

Work Location: In person


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