Customer Care Executive

3 days ago


Chennai Tamil Nadu, India TVS ELECTRONICS LIMITED Full time

**Greetings from TVS Electronics**

Position Overview

Seeking a Technical Support Executive for online customer support via Telecalling EMS/Hardware industry background preferred.

**Note: 1. Proficiency in Hindi and Tamil is a must.**
**2. EMS/Hardware industry background preferred.**

Key Requirements
- Experience in EMS or Hardware industry
- Hands-on experience with label and thermal printers
- Strong telecalling and customer communication skills

**Responsibilities**:

- Provide online technical support to customers via telecalling
- Troubleshoot label and thermal printer issues
- Maintain customer data in Excel
- Handle customer escalations effectively

Preferred Skills
- Customer support experience
- Knowledge of printer technologies
- MS Excel proficiency
- Strong communication and problem-solving abilities

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Shift:

- Day shift

Application Question(s):

- Are you an Immediate Joiner? If No, What's your Notice Period?

**Experience**:

- Hardware Technical Support: 2 years (required)

**Language**:

- Hindi (required)
- Tamil (required)

**Location**:

- Chennai, Tamil Nadu (required)

Work Location: In person



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