Customer Care Executive
3 days ago
**Greetings from TVS Electronics**
Position Overview
Seeking a Technical Support Executive for online customer support via Telecalling EMS/Hardware industry background preferred.
**Note: 1. Proficiency in Hindi and Tamil is a must.**
**2. EMS/Hardware industry background preferred.**
Key Requirements
- Experience in EMS or Hardware industry
- Hands-on experience with label and thermal printers
- Strong telecalling and customer communication skills
**Responsibilities**:
- Provide online technical support to customers via telecalling
- Troubleshoot label and thermal printer issues
- Maintain customer data in Excel
- Handle customer escalations effectively
Preferred Skills
- Customer support experience
- Knowledge of printer technologies
- MS Excel proficiency
- Strong communication and problem-solving abilities
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Shift:
- Day shift
Application Question(s):
- Are you an Immediate Joiner? If No, What's your Notice Period?
**Experience**:
- Hardware Technical Support: 2 years (required)
**Language**:
- Hindi (required)
- Tamil (required)
**Location**:
- Chennai, Tamil Nadu (required)
Work Location: In person
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