Ticketing Executive

5 days ago

Nashik, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- TICKETING EXECUTIVE

Job location:

- NASHIK, MAHARASHTRA

**Salary**:

- 10,000 TO 20,000 PER MONTH

**Experience**:

- Total experience:

- 3 YEARS

Minimum experience:

- 1-2 YEARS AS A TICKETING EXECUTIVE OR RELATED

Education:

- Bachelor's degree in a relevant field

Skillset:

- Good communication skills
- Proficiency with MS Office
- proficiency in using ticketing software

ONLY FEMALE CANDIDATES ARE PREFERRED

IMMEDIATE JOINERS REQUIRED

FULL TIME

**PROFILE INTRODUCTION**:
**PROFILE RESPONSIBILITIES**:

- Process ticket reservations, changes, and cancellations efficiently and accurately.
- Provide exceptional customer service by addressing customer inquiries and resolving any issues or complaints promptly.
- Maintain updated knowledge of airline policies, procedures, and regulations to ensure compliance and provide accurate information to customers.
- Coordinate with airlines, travel agencies, and other relevant parties to ensure seamless travel experiences for clients.
- Keep detailed records of customer interactions, transactions, and inquiries for future reference and analysis.
- Stay informed about industry trends, new travel products, and services to provide customers with the most relevant and up-to-date information.
- Collaborate with team members to improve overall customer satisfaction and contribute to the achievement of company goals and objectives.
- Handle any additional administrative tasks related to ticketing and reservations as assigned by the management.

**PROFILE REQUIREMENTS**:

- Bachelor's degree in a relevant field or equivalent work experience.
- Proven work experience in a similar role within the travel industry, preferably in ticketing and reservations.
- Excellent communication and interpersonal skills to effectively interact with customers and team members.
- Strong attention to detail and ability to work accurately in a fast-paced environment.
- Solid knowledge of airline policies, regulations, and industry best practices.
- Ability to multitask, prioritize tasks, and manage time efficiently.
- Strong problem-solving skills and the ability to handle customer complaints and resolve issues professionally.
- Flexibility to work in shifts and on weekends if required.

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid time off

Schedule:

- Day shift

Work Location: In person

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