Collection Executive

14 hours ago


Andheri East Mumbai Maharashtra, India Fintech Cloud Private Limited Full time

Job Title: Collection Executive

We are seeking a motivated and results-driven Collection Executive to join our dynamic team. In this role, you will play a crucial part in managing our accounts receivable, ensuring timely collections, and maintaining positive relationships with our clients.

**Responsibilities**:

- Negotiate payment plans and terms that align with company policies while satisfying customer needs.
- Maintain accurate records of customer interactions and payment agreements in our system.
- Analyse customer accounts to identify trends and potential issues affecting payment timelines.
- Collaborate with the sales team to resolve customer disputes and improve collection processes.
- Prepare regular reports on collection activities and outstanding balances for management review.
- Provide excellent customer service by addressing inquiries related to billing or account status.
- Stay updated on industry trends and best practices to enhance collection strategies.

**Requirements**:

- A minimum of 1 years of experience in collections or a related field is preferred.
- Strong communication skills with the ability to negotiate effectively.
- Basic knowledge of **MS Office (Excel, Word, Outlook)**.
- Familiarity with **collection tools/CRM/ERP systems**.
- The ability to work independently as well as part of a team.
- A positive attitude and resilience in overcoming challenges during the collection process.

Preferred Qualifications:

- Bachelor's degree in finance, business administration, or a related field is a plus.
- Experience in **banking, NBFCs, BPO, or finance companies** is an added advantage.

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹310,000.00 per year

**Benefits**:

- Provident Fund

**Experience**:

- Collection Executive : 1 year (preferred)

**Language**:

- English, Marathi, Hindi (preferred)

Work Location: In person

Application Deadline: 18/09/2025


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