Jira Administrator

1 week ago

Noida Uttar Pradesh, India Rezo.ai. Full time

FULL-TIME

NOIDA

3-5 YEARS

**Job Summary**:
**Key Responsibilities**:

- JIRA Administration:
o Configure and manage JIRA projects, workflows, permissions, and schemes.

o Customize JIRA to meet the specific needs of different teams and projects.

o Perform regular audits and maintenance to ensure optimal performance and security.
- JIRA Service Management (JSM):
o Set up and manage JSM projects, queues, SLAs, and automation rules.

o Provide support and training to users on JSM functionalities.

o Monitor and improve service desk performance and user satisfaction.
- Confluence Administration:
o Manage Confluence spaces, pages, templates, and permissions.

o Ensure proper integration between Confluence and JIRA.

o Provide support and training to users on Confluence best practices.
- User Support and Training:
o Assist users with troubleshooting and resolving issues related to JIRA, JSM, and Confluence.

o Conduct training sessions and create documentation to help users effectively utilize these tools.
- Integration and Automation:
o Implement and manage integrations with other tools and systems.

o Develop and maintain automation scripts to streamline processes and improve efficiency.
- Reporting and Analytics:
o Generate and analyze reports to provide insights into project and service desk performance.

o Create dashboards and custom reports to meet the needs of different stakeholders.

**Qualifications**:

- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 3 years of experience in JIRA, JIRA Service Management, and Confluence administration.
- Strong understanding of JIRA workflows, schemes, and customizations.
- Experience with JIRA plugins and add-ons.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.

**Preferred Qualifications**:

- Knowledge of Agile methodologies and practices.
- Certification in JIRA Administration or related fields.

  • Jira & Confluence Administrator

    6 days ago

    Noida, India Clarivate Full time

    We are looking for a JIRA Administrator to join our Agile Framework tools team in India. This is an amazing opportunity to work on (Atlassian Product including DC/Cloud). We have a great skill set in nourishing Agile values and we would love to speak with you if you have skills in Jira/Confluence administration. About You - experience, education, skills,...

  • Jira System Administrator

    6 days ago

    Bengaluru, Noida, India Gedu Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: JIRA System AdministratorROLE PURPOSE:We are seeking a skilled JIRA System Administrator with a strong background in Service Management to join our IT team. The ideal candidate will be responsible for configuring, customizing, managing, and supporting our JIRA environment, including JIRA Service Management (JSM), to ensure optimal performance and...

  • Senior Associate-it

    4 weeks ago

    Noida, Uttar Pradesh, India Innovaccer Full time

    About the Role We at Innovaccer are looking for a Senior Associate - Atlassian who will be responsible for translating business requirements into well-architecture solutions that best leverage Atlassian tools This role will be responsible for gathering requirements and architecting solutions to implementing and testing to providing maintenance support...

  • Jira/atlassian Administrator

    6 days ago

    Noida, India HashiCorp Full time

    **About the Role**: **In this role, you can expect to**: - Be the Subject Matter Expert (SME) for Jira cloud instances, and other Atlassian products including: Confluence, Access, StatusPage, and various plugins - Be a change agent to drive transformation of how we manage work - Drive innovation on how work is performed using Jira - Create custom Jira...

  • 3526-senior Associate-it

    8 hours ago

    Noida, Uttar Pradesh, India Innovaccer Analytics Full time

    **About the Role** We at Innovaccer are looking for a Senior Associate - Atlassian who will be responsible for translating business requirements into well-architecture solutions that best leverage Atlassian tools. This role will be responsible for gathering requirements and architecting solutions to implementing and testing to providing maintenance,...

  • JIRA Administrator with AHA and Atlassian

    3 weeks ago

    Gurugram, Noida, India Pradeepit Consulting Services Full time

    Job Description Pradeepit Consulting Services is actively seeking a highly skilled JIRA Administrator with AHA and Atlassian expertise to join our client's team. This pivotal role requires a professional with extensive experience in JIRA Administration and Atlassian tools, focusing on customization, workflow automation, and seamless integration with...

  • Jira & Confluence Administrator

    7 hours ago

    Greater Noida, India Coforge Ltd. Full time

    Expert in Jira Admin - Expert in Confluence Admin - SharePoint - RAID Management - ServiceNow - Expert in handle other competition partner of customer - On Boarding - Off boarding - ITIL V4 Certified - Release management

  • 3526-Senior Associate-IT

    4 weeks ago

    Noida, India Innovaccer Analytics Full time

    About the Role We at Innovaccer are looking for a Senior Associate – Atlassian who will be responsible for translating business requirements into well-architecture solutions that best leverage Atlassian tools. This role will be responsible for gathering requirements and architecting solutions to implementing and testing to providing maintenance, support,...

  • 3526-Senior Associate-IT

    6 days ago

    Noida, Uttar Pradesh, India Innovaccer Analytics Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the RoleWe at Innovaccer are looking for a Senior Associate – Atlassian who will be responsible for translating business requirements into well-architecture solutions that best leverage Atlassian tools. This role will be responsible for gathering requirements and architecting solutions to implementing and testing to providing maintenance, support,...

  • 3526-Senior Associate-IT

    6 days ago

    Noida, Uttar Pradesh, India Innovaccer Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About The RoleWe at Innovaccer are looking for a Senior Associate - Atlassian who will be responsible for translating business requirements into well-architecture solutions that best leverage Atlassian tools. This role will be responsible for gathering requirements and architecting solutions to implementing and testing to providing maintenance, support,...