Customer Relation Executive

1 week ago


Dayal Bagh Agra Uttar Pradesh, India Educart(Agrawal Group of Publications) Full time

**Roles and Responsibilities:

- **
- Resolve queries of Teachers to validate their data as part of our Specimen programme.
- Possessing excellent product knowledge to enhance customer support.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Keep records of customer interactions, process customer accounts, and file documents.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

**Skills Needed:

- **
- At Least 1+ year of telecalling, and customer support experience.
- Solid never give up and positive attitude.
- Very Good in English Speaking.
- Good technical skills (should know how to use excel, CRM tools, etc).

Pay: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person



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