Process Expert

**Job Title**:Process Expert**

**Location: Pune**

**About Barclays**

**Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.**

**Risk and Control Objective**

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

**Working Flexibly**

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

If you would like some flexibility then please discuss this with the hiring manager.

**Introduction**:
To work in a team environment for processing various transactions based on instructions within agreed timelines with accuracy to consistently provide a high level customer service

**What will you be doing?**
- Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy
- Adhere to quality control discipline, procedures and checks at all times.
- Knowledge about SWIFTS, IBAN, MT103 and MT202 instructions.
- Constantly work on the process improvement agenda and contribute with ideas as may be relevant to the betterment of the process
- Adhere the currency cut offs

**What we’re looking for**:

- Effective communication, including questioning skills
- Graduate in any discipline.
- Knowledge of Swift messages, currencies / cut-offs.
- Ability to complete or advise on completion of high volume routine/non-routine tasks and prioritise accordingly
- Achieving high standards and delivering results with accuracy and attention to detail
- Knowledge of related risk and audits
- Basic knowledge of Excel, word & PowerPoint)
- Familiarity with procedures, policies, products and services of a financial organisation
- Ability to work within deadlines/customer demand

**Skills that will help you in the role**
- Graduate in any discipline.
- Must have knowledge of different Schemes, Channels and policies
- Knowledge of Swift messages, currencies / cut-offs etc.
- Must have payment processing knowledge in different departments in GPP Europe.
- Detailed knowledge about MT103 and MT202 instructions.
- Cover matching knowledge is required for the role.
- Ability to complete or advise on completion of high volume routine/non-routine tasks and prioritise accordingly
- Knowledge of related risk and audits
- Demonstrate experience of workflow / queues management
- Working knowledge of Payments Systems and Procedures
- Ability to work within deadlines/customer demand

**Where will you be working?**

Pune

**Be More at Barclays**

Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

**Purpose, Values and Mindset**

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

**Respect**

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

**Integrity**

We operate with honesty, transparency and fairness in all we do.

**Service**

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

**Excellence**

We champion innovation, and use our energy, expertise and resources to make a positive difference.

**Stewardship**

We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

**Empower**

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

**Challenge**

Question whether things can be done better. Use insights based on data to inform decisions.