
Process Expert
7 days ago
Required Skillset
Domain related:
- Relevant experience with P&C Personal Lines Insurance, Policy Servicing / Administration and UW Support
- Experience of handling insurance related payments out/servicing task
- Knowledge of the insurance principles and applied experience
- Adapt in calculations to accurately process/ compute insurance payouts
- Ability to comprehend scenarios related to the query
Abilities
- Ability to adapt in pressure situations and multitask whenever required
- Approach feedback with an objective to improve and learn
- Eye for details and constructive approach to resolve any issues related
- Ability to identify improvements in the process
- Ability to contribute in process improvement engagements
- Quality focused approach in dealing with tasks assigned
- Efficient handling of work and focused on delivering outcomes in a time bound process
Soft Skills
- Effective communication skills - Written and Oral
- Ability to communicate accurate information to the customers
- Focus on customer service with an end objective to resolve issues
- Empathy focused approach in dealing with customers
Computer related sills
- Should have a working knowledge of computer basics (Word, Excel and PPT)
- 30 wpm + typing speed
**Responsibilities**:
- Adherence to stand operating procedures to deliver quality outcomes
- Completing assigned targets within stipulated time
- Contribute to process improvement initiatives
Qualifications :BACHELOR OF COMMERCE
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