Manufacturing Execution System

7 days ago

Chennai Tamil Nadu, India Cognizant Full time

**Specialist, Manufacturing Execution System (MES)**:
The specialist will be supporting MES trainings, collaboration, benefit realization, and standardization. The Specialist will follow the standard processes and procedures in performing their duties. These include cGMP regulations, SOPs and global business processes. The MES Specialist is responsible for activities that include the following:

- Identifies and implements continuous process improvement opportunities.
- Sustain electronic Master Batch Records, bringing together knowledge of manufacturing processes, and standard Werum/Korber generic configuration.
- Executes the appropriate change control and electronic Master Batch Record life-cycle actions and processes to assure the MES system is in a state of control and compliance.
- Collaborates and assists with troubleshooting to efficiently resolve manufacturing problems, providing MES support to ongoing Electronic Batch Record (EBR) operations. Knowledge of Quality Systems and Regulatory Standards to provide assurance and foster quality decisions with project teams and their site Quality unit.

**Required Experience and Skills**:

- Direct experience with MES (PAS-X) with nice to have experience in MBR, GMBR.
- Proven track record of analytical skills, problem solving and attention to detail.
- High personal integrity, credibility, and energy
- Excellent communication and influencing skills while working.
- Strong written and verbal communication skills.
- Strong understanding of manufacturing principles/processes and ability to translate

manufacturing requirements into Automation/Digital Solution.

Preferred Experience and Skills:

- Knowledge of SAP, MuleSoft interface.
- Knowledge of L2 Systems (Historian, SCADA, DCS) integration with PAS-X MES

**Responsibility**:

- **Communicate with users** to understand and resolve issues promptly. Verbal and written communication with end users/ IT stake holders in process of finding resolution
- **Document all support activities** and solutions in the ticketing system.
- **Escalate complex issues** to third-line support or development teams.
- **Collaborate with the development team** to identify and resolve bugs. Estimating and implementing changes (proactive/ reactive) to permanently fix the incident or as a planned change
- **Ensure compliance** with all regulations and standards.
- System validation as per Quality process and SoPs
- Available to work in rotational shifts including **night, morning and weekend shift**.
- Availability to work outside office hours when the need arises.
- Ability to prioritise the criticality of support issues as they arise and act accordingly.
- Write, review and update KBA Documents for the Support Team.
- Perform periodic monitoring and qualification testing on new / existing systems according site procedures.

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