Workplace Coordinator

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Workplace Coordinator
Work Dynamics

About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL

**What this job involves**:
**Role Summary**:
We currently have an exciting opportunity for a Workplace Coordinator in Reading. The Coordinator will act as a channel between Client & Jll Have to ensure assigned Facility Maintenance and Upkeep on an ongoing activity, vendor coordination’s, Invoice processing, PPM etc. The role will have responsibility to ensure service quality, stock management, and timely completion, get required approvals, safe working practices, purchasing of material, equipment & supplies and site budgets accuracy. Customer Service is a key part of this role to ensure our business’ customers receive outstanding support and all their needs are met.
Leadership
Coordinate with ground level team & Client

Maintain cordial relationship with team & sub vendors staff

Ensure high staff morale, trust and work ethics

Build and maintain an environment that supports teamwork, co-operation and performance excellence within team

Ensure no deviation as per design and client expectation

Client/Stakeholder Management
Proactively monitor Facility Vendors to ensure that on site client’s expectations are exceeded

Build and develop exceptional client / Operations team relationships across multiple levels of the organisation

On-site key point of contact for Operations Team and Clients

Procurement & Vendor Management
Ensure vendors are well-managed, delivering services on time and within budget

Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practice

Contracts Management
Plan and manage all contracts to ensure that they are professionally delivered at the right costs

Ensure procured materials are safe

Ensure flow of work is continually assessed to deliver best value to the client

Finance Management / Cost Control / Profitability
Ensure financial processes are followed at all times

Health & Safety Management
Ensure the provision of a safe work environment

Ensure compliance with statutory regulations on fire, health and safety standards

Recommend continuous quality improvement practices and implement Industry Best Practice operations

Implement building procedures and performance measures and ensure they are maintained at all times

Ensure all Critical Environment (CEM) requirements are met

Review existing operations regularly to reduce costs and improve operational standards

24/7 emergency call support and site attendance is required

Risk Management
Ensure a property risk management program including audits is implemented and maintained

Ensure disaster recovering and business continuity plans are implemented and maintained

Ensure escalation procedures and incident reporting procedures are implemented and in place

Assist