Customer Care Executive

2 weeks ago

Mumbai, India Life Force Homeopathy Full time

**Job Summary**
- This role would be responsible to serves customers by providing service information, resolving service problems.

**Job Description**:

- Manage large amount of incoming & outcoming calls
- Generates Sales Lead
- Provide accurate, valid & complete information by using the right method/ tools
- Meet personal/ customer service team sales targets & call handling quotas
- Handle complaints, provide appropriate solutions & alternatives within the time limits; follow up to ensure resolution
- Keep Records of customer interactions
- Follow communication procedures, guidelines & policies
- Take the extra mile to engage customers

**Skills**:

- Excellent communication & presentation skills
- Ability to multi-task, priorities, and manage time effectively
- Track Record of over
- achieving quota
- Strong phone contact handling skills & active listening
- Familiarity with CRM systems & practices
- Customer Orientation & ability to adapt/ respond to different types characters

Skills: Presentable & Good in English communication

Salary - Good in industry +Variable Incentives

Qualification : Any Graduate

**HOMOEOPATHY INDIA PRIVATE LIMITED**

Life Force is world leader in homeopathic practice, run globally by Life Force Molecules Pvt. Ltd and Homeopathy India Pvt. Ltd. (HIPL) in India, under direct care of Dr. Rajesh Shah, M.D. Life Force is amongst Asia's largest homeopathic clinics, currently treating patients from over 180+ countries (an established world record). Life Force is world's first ISO 9001:2008 certified homeopathic clinic with an attached research wing. We have been practicing ISO modalities since 2002, which has made our system much more quality conscious than most others in the world, in the homeopathic practice category. There may be several ISO certified clinics but Life Force is one, which has an ISO certification for clinic with a research wing, which is unique.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Willingness to travel:

- 50% (preferred)

**Speak with the employer**
+91 9773012440

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