Client Relationship Executive
5 days ago
NowPurchase is transforming the 140B$ Metal Manufacturing industry. The metal industry forms the backbone of the economy and the fundamental block of the physical world - be it transportation, construction and machinery.NowPurchase is building a rich, digital marketplace where Metal Manufacturers can procure high quality raw materials in a trusted manner. At the same time we are building the OS (Operating System) that will supercharge their productivity and processes to ultimately make procurement autonomous. The B2B manufacturing industry has a lack of digitization globally. NowPurchase envisions being the operating system for metal manufacturers, starting off with foundries. The end goal is to be able to automate procurement by creating & connecting the different systems both on the software and hardware end (ex: furnaces, spectrometers) **Role Description** We are looking for a talented Client Relationship Executive who will act as responsible for managing the CRM data and maintaining a strong and long term relationship with the clients. You will be responsible for maintaining the database and connecting with the clients for providing post sales services. **What are the expectations from this role?** - Regular Contact : You will connect with clients on a regular basis and update on the services ( Raw materials as per SKUs) company is providing - Customer Complaint Resolution : Act quickly & Give attention to the customer complaints, record the details of facts. Discuss with the concerned procurement /sales personnel and get the problem resolved as committed and Inform back to the customer for further any improvements. - Monthly & Quarterly reconciliation of accounts: Ensure all files, CRM and ERP are maintained meticulously, cost documents and reports, MIS are up to date in Zoho. **Qualifications** - Graduates with 1 to 3 years prior experience as an Customer Relationship Executive. Should have a very good working knowledge of Microsoft Excel with a customer service orientation. - Should have very good working knowledge of Microsoft Excel, Word with strong follow up skills & customer service orientation. **Compensation & Benefits** - Medical Insurance: Benefits of group insurance of 3 lakhs for the family including parents, spouse, and children. - Generous leave structure including maternity and paternity leaves. - Snacks on the house **Possible Growth path** Executive - Customer Relationship > Senior Executive - Customer Relationship > Assistant Manager -Customer Relationship > Manager Customer Relationship **Hiring Process** - Screening of applicants & initial telephonic call with Manager -HR - Video & Written assessment - F2F/Video Interview with CEO - Psychometric Assessment The end to end process shall take less than 10 days. We pride ourselves on being transparent & moving fast. **Salary**: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Life insurance - Paid sick time - Paid time off - Provident Fund Schedule: - Morning shift Supplemental Pay: - Yearly bonus Ability to commute/relocate: - Sector 5, Kolkata - 700091, West Bengal: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred)
-
Client Relationship Executive
2 weeks ago
Kolkata, India Executive Hunters Full time**JOB DESCRIPTION**: **Role - **Client Relationship Executive **Location** - Kolkata West Bengal Budget - 15K - 20K Monthly **Expereince**: - 0 - 6 Month **Job Role & Responsibilities** - Maintaining Healthy Relations with The Client - Develop and Manage Relationships with Clients - Create Plans to Address Clients' Business Needs - Providing Clients...
-
Client Relationship Executive
7 days ago
Kolkata, India Acme services Full timeHi, Your Profile has been Shortlisted for the role of **Client Relationship Executive (Customer Support)** in a **Leading Company** ! **LOCATION- Bhowanipure, Kolkata** **JOB DESCIPTION**: **Client Engagement**: Initiate and maintain regular contact with our clients to build rapport, understand their preferences, and anticipate their needs. This includes...
-
Client Relationship Executive
2 weeks ago
Kolkata, West Bengal, India Innovative Infinity IT Solutions Full time ₹ 1,90,000 - ₹ 3,17,028 per yearClient Relationship Executive Budget: Upto 20k Location: Salt Lake, Sector 3, KolkataResponsibilities: Build and maintain strong relationships with clients to ensure satisfaction. Understand client needs and provide suitable solutions/services. Act as the main point of contact for handling client queries and concerns. Coordinate with internal teams to ensure...
-
Hiring Client Relationship
5 days ago
Kolkata, West Bengal, India 2coms Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSUMMARY Job Title: Client Relationship & Penetration ExecutiveWork Mode: Work From Office (WFO)Location: Kolkata / HyderabadExperience: 1 3 yearsIndustry Preference: Staffing (IT Staffing preferred)About the Role We are seeking a Client Relationship & Penetration Executive with a strong background in the staffing/recruitment industry. The role focuses on...
-
Client Relationship Executive
2 weeks ago
New Town, Kolkata, West Bengal, India Candidate Express Pvt Ltd Full time**Company Description** Entrepot Media Pvt Ltd is an end-to-end provider of digital marketing services located in Rajarhat. Our experienced team of experts focuses on assisting businesses in acquiring desired leads while providing customized and result-oriented solutions. We aim to build long-lasting client partnerships based on our belief in providing a...
-
Client Relationship Executive
5 days ago
Kolkata, West Bengal, India Abhishek Shankar Agarwal Associates Full time ₹ 6,00,000 - ₹ 12,00,000 per yearStrong relationships with clients to foster trust , long-term engagement. contact client inquiries, requests, and issue resolution. Understand client needs and coordinate with internal teams to deliver tailored solutions and exceptional service.
-
Client Relationship Executive
2 days ago
Kolkata, West Bengal, India Shiksit Full time**Job title**: Client Relationship Executive **Location**: Kolkata **Salary**: ₹10,000 - ₹12,000 - Fresher and experienced both can apply.. !!_ **About the Job**: We are looking for someone with a friendly personality who enjoys talking to people and wants to build a career in client relationships. **What You Will Do**: - Call potential customers...
-
Client Relationship Executive
3 days ago
Tollygunge, Kolkata, West Bengal, India SYGNIFIC AGRO SCIENCES PVT LTD Full time**Job brief** We are looking for a Client Relationship Executive to create and nurture long-term relationships with our existing and new clients. You will resolve any issues that arise to ensure clients are satisfied with our services. You will work as a link between the Clients and the Company In this role, you should be an excellent communicator who’s...
-
Client Relationship Executive
2 weeks ago
Kolkata, India FACT Software Full time**Position Overview**: The Client Relations Executive plays a vital role in both re-engaging with our former clients and ensuring the highest service quality for our existing subscription clients. This role is pivotal in driving customer retention and acquisition strategies while also supporting top-level executives in their scheduling requirements. **Key...
-
Client Relationship Executive
2 weeks ago
Shyambazar, Kolkata, West Bengal, India Institute of NeuroDevelopment Full time**We are hiring a dedicated person for the position of Client Relationship Executive for the following responsibilities**: **Responsibilities**: - Reaching out to the existing customers and following up with them, understanding their requirements and demands, maintaining and nurturing the relationship with them, collecting their feedback and testimonials,...
