Customer Care Executive

3 days ago


Viman Nagar Pune Maharashtra, India WNS Global Services Full time

Blended Voice & Chat Process Hiring at WNS Global Services Pune

Great opportunity for freshers

Location - Viman Nagar, Pune

Role - Associate / Sr. Associate Customer Support

Process - International blended voice & chat support

Shift - Fixed graveyard shift starting at 3 AM

Eligibility - Undergraduate or Graduate | 03 years of experience
- Handle customer queries via both voice calls and live chat across international markets.
- Provide quick and accurate solutions while maintaining high customer satisfaction.
- Document interactions and updates accurately in CRM systems; maintain clear records of issues and resolutions.
- Collaborate with operations and support teams to improve processes and share feedback for continuous improvement.
- Adhere to company policies, service level agreements (SLAs), and consistently work within the fixed shift schedule.

About the Company

WNS Global Services is a leading global business‑process management (BPM) company that combines deep domain expertise, technology and analytics to provide innovative, digitally‑led solutions to over 700 clients across multiple industries.
Walk‑In Interview Details
- Date: 30th - 31st October 2025
- Time: 11:00 AM 2:00 PM
- Venue: WNS Global Services Pvt. Ltd., Weikfield IT Citi Info Park, Viman Nagar, Pune 411014
- What to Bring: Updated resume and a valid photo ID

Contact DetailsHR: Anjali 7738063967

**Job Types**: Full-time, Permanent

Pay: ₹10,577.20 - ₹29,036.45 per month

Work Location: In person



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